Joyride HarnessReviews of joyrideharness.com

Response from Joyride Harness· Sep 4, 2019

Thank you for sharing with us your experience with Pug Life Harness. Rest assured, we take all issues very seriously and are addressing each now that we are connected with TrustPilot. In the last year, Pug Life Harness has grown exponentially and with that comes need for adjustments, so we've taken each experience (feedback) and are fine tuning our communication processes. We took a look at your case and sincerely apologize for the delay in having this handled. It appears a refund was indeed issued but at the incorrect amount so you should've received confirmation just now for the remaining balance. We thank you so much for voicing your issues for the well-being of other customers and look forward to our customers seeing the efficient changes taking place!

Response from Joyride Harness· Sep 4, 2019

Thank you for sharing with us your experience with Pug Life Harness. Rest assured, we take all issues very seriously and are addressing each now that we are connected with TrustPilot. In the last year, Pug Life Harness has grown exponentially and with that comes need for adjustments, so we've taken each experience (feedback) and are fine tuning our communication processes. In order to better assist you, we'll need your order number. Please reply at your earliest convenience so we can have that refund issued! We thank you so much for voicing your issues for the well-being of other customers and look forward to our customers seeing the efficient changes taking place!

Response from Joyride Harness· Sep 4, 2019

Thank you for sharing with us your experience with Pug Life Harness. Rest assured, we take all issues very seriously and are addressing each now that we are connected with TrustPilot. In the last year, Pug Life Harness has grown exponentially and with that comes need for adjustments, so we've taken each experience (feedback) and are fine tuning our communication processes. We took a look at your case and sincerely apologize for the delay in having this handled. A lead agent from Pug Life Harness has been assigned to your case and is setting up a replacement order for you. We thank you so much for voicing your issues for the well-being of other customers and look forward to our customers seeing the efficient changes taking place!

Response from Joyride Harness· Sep 4, 2019

Thank you for sharing with us your experience with Pug Life Harness. Rest assured, we take all issues very seriously and are addressing each now that we are connected with TrustPilot. In the last year, Pug Life Harness has grown exponentially and with that comes need for adjustments, so we've taken each experience (feedback) and are fine tuning our communication processes. We took a look at your case and it appears your order was delivered since the time this review was left. We apologize for the delay you experienced and have issued a refund for your shipping. We thank you so much for voicing your issues for the well-being of other customers and look forward to our customers seeing the efficient changes taking place!

Response from Joyride Harness· Sep 4, 2019

Thank you for sharing with us your experience with Pug Life Harness. Rest assured, we take all issues very seriously and are addressing each now that we are connected with TrustPilot. In the last year, Pug Life Harness has grown exponentially and with that comes need for adjustments, so we've taken each experience (feedback) and are fine tuning our communication processes. We unfortunately need more information to look into this if you could reply with your order number. We thank you so much for voicing your issues for the well-being of other customers and look forward to our customers seeing the efficient changes taking place!

Response from Joyride Harness· Sep 4, 2019

Thank you for sharing with us your experience with Pug Life Harness. Rest assured, we take all issues very seriously and are addressing each now that we are connected with TrustPilot. In the last year, Pug Life Harness has grown exponentially and with that comes need for adjustments, so we've taken each experience (feedback) and are fine tuning our communication processes. We're having difficulties tracing your order if you could reply with the order number so we can look into the delay here. We thank you so much for voicing your issues for the well-being of other customers and look forward to our customers seeing the efficient changes taking place!

Response from Joyride Harness· Sep 4, 2019

Thank you for sharing with us your experience with Pug Life Harness. Rest assured, we take all issues very seriously and are addressing each now that we are connected with TrustPilot. In the last year, Pug Life Harness has grown exponentially and with that comes need for adjustments, so we've taken each experience (feedback) and are fine tuning our communication processes. We took a look at your case and sincerely apologize for the delay in having this handled. It looks like an agent processed the refund August 16th so you should have received a refund by this time. We thank you so much for voicing your issues for the well-being of other customers and look forward to our customers seeing the efficient changes taking place!