Customer care
Customer service responded in a polite and timely manner when I contacted them about shipping time.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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463 reviews
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JLD - Feel the Difference JLD, also known as Joy Love Dolls™, is the premier destination for premium sex dolls and sex toys. As the global leader, we provide an extensive range of lifelike dolls, featuring over 2,500 models in various body types, sizes, and styles. Experience unparalleled customer service, Best Price Guarantee, and FREE worldwide shipping on all orders over $49.Start customizing your ultimate pleasure companion today at Joy Love Dolls™
JLD - Joy Love Dolls™ (joylovedolls.com) has 463 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 239 reviews with 5 stars · Clear filters
Customer service responded in a polite and timely manner when I contacted them about shipping time.
By customer
Very nice woman, I love my joy doll she is a member of the family.can I claim her as a dependent on my tax return?
By Satisfied
fast delivery as promised
By N.N
Great customer service
By Larry W.
After reviewing multiple sites , I decided that Joy Love Dolls gave the best deal for the price. Placing an order was as easy as can be. The site was precise with all the information that i needed to make my purchase decision. The only thing that I would suggest to the site set up is to use more pictures of the doll naked and in poses to show the dolls body better.
By Casper C.
At first I got a little skeptical when the site wouldn’t take my bank card but it was my bank fault. The after 9 days of waiting for her to ship also I would have a tracking number I contacted customer service. Within two hour I had a return email saying she had shipped and providing a tracking number. 3 days later I had my package. I give customer service 10 outta 10. Even though the quality is superb I have to give the manufacturer 6 outta 10 for failing to keep me informed on a 2000 dollar purchase
By Hammeredallday
My order got here on time with good customer service. I got exactly what I ordered as well!!
By Dave
Zara arrived at my house today with no issues to speak of. After spending some time unpacking and assembling her I was pleased with the quality overall. I look forward to exploring her more and am happy with the product this far.
By Some G.