Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
701 reviews
JoyfballSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!
Joyfball (joyfball.com) has 701 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 306 reviews with 1 star · Clear filters
Let's get to it this game is a GIANT SHAM. DOESN'T PAY OUT ANYTHING.
By Sarah M.
Response from Joyfball· Apr 15, 2025
HI Sarah, we are so sorry for that u have a bad shopping experience. What is your problem and what can i do for u?
I ordered about 3 weeks ago and am still waiting for my package 📦
By Tiisetso
Response from Joyfball· Apr 15, 2025
HI Tlisetso, we are so sorry for that u have a bad shopping experience. The shipping time of different country is different, Sometime it needs more time to arrive but it is also under the normal status, so just wait it patiently, thanks
Heb een shirt besteld maar deze is nooit aangekomen daar gaat mijn geld ik hoop dat ik mijn t shirt nog opgestuurd ga krijgen want we zijn ondertussen al 3 maanden verder en mijn shirt van Ronaldo 2017 ucl wil ik graag hebben voor mijn collectie.
By Peter
Response from Joyfball· Apr 15, 2025
HI Peter, we are so sorry for that u have a bad shopping experience. Can u tell me your order id here? I help u check and solve it
I ordered a football kit and was not told if it being shipped the process is very slow
By Lucas
Ho fatto un ordine l'8 marzo. Oggi è 15 ma nessuna traccia della spedizione. Ho scritto alla email support ma nessuno risponde. Ho scritto su Whatsapp al numero sul loro sito ma nessuno risponde.
By UMBERTINA A.
Response from Joyfball· Mar 18, 2025
HI UMBERTINA, we are so sorry for that u have a bad shopping experience. Our customer service are on holiday on last few days, they have return back to work now. Don't worry about it, just wait it patiently, thanks
Scam Alert – Avoid Joyfball at All Costs! I placed an order with Joyfball three months ago for 3 football jerseys, After a long wait, I only received one jersey which was extremely substandard and cheap. And on top of it I never had any online receipt of my order. Upon asking them for a receipt they said we don't have it. And I was just being patient this whole time. and the company failed to inform me that the rest were out of stock. Despite my repeated attempts to contact them, they refused to refund me. After insisting on my refund, they blocked me from further communication. It’s clear that this company engages in deceptive business practices, as I later found numerous negative reviews from other customers facing similar issues. If you’re considering buying from Joyfball, DON’T! They are a scam. I strongly urge others to avoid this site and only purchase from reputable retailers. I am now disputing the charge with my bank, but I wanted to warn others before they fall into the same trap.
By Hina I.
Response from Joyfball· Mar 18, 2025
Hi Hina, I am sorry to bring trouble to u. But please trust us and we have selled jersey for many year. U can tell me your order id here. I help u check and solve it. Thanks
The shirts are not the best quality. I washed my shirt according to the recommendations at 30 degrees and the prints fell off. The shirt is supposedly 1:1 but there are many imperfections, such as the team emblem. The contact via email is bad, you wait a very long time for answers and currently I do not receive them at all. I am not satisfied. My order number is No: 1ae781f25dc146ccbfd4355cce70d76a No. QVQ37405
By Julian K.
Response from Joyfball· Mar 18, 2025
Hi Julian, I am sorry to bring trouble to u. But please trust us and we have selled jersey for many year. If your jersey has problem, u can contact our online customer service for help. Thanks
I ordered three jerseys on the 20th of January and they still didn’t arrive. Kind of a scam to me. They didn’t even give me a real order summary, as well as a tracking number.
By Claire M. M.
Response from Joyfball· Mar 18, 2025
Hi Claire, I am sorry to bring trouble to u. But please trust us and we have selled jersey for many year. Just contact our customer service to solve it or u can tell me your order id here. Thanks
