The customer service is unrivaled
The customer service is unrivaled. The delivery of care is beyond trascendatal. I’ll be a long time customer for the foreseeable future.
By Tyson P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,010 reviews
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Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 655 reviews with 5 stars · Clear filters
The customer service is unrivaled. The delivery of care is beyond trascendatal. I’ll be a long time customer for the foreseeable future.
By Tyson P.
Effective and efficient caregivers! 5 stars and more, papa goes above and beyond when taking care of my grandma.
By Sergio D.
Wonderful idea!
By Darren P.
Amazing experiences with PAPA!!
By Ryan C.
I love this whole concept! It's helpful for everyone!
By Elliott
Papa is one of those companies you can definitely count on as a reliable, trustworthy service. Your loved ones are in safe hands with Papa, no question! Great company, great team, great mission.
By Anthony F.
I had no problem with them I just had a miss understanding, other than that very dependable & very nice
By Deborah
The Papa pals are genuinely caring and really provide an invaluable service.
By Sandra T.