I was very happy with everything
I was very happy with everything, driver was very very nice, very pleasant!!! I wish there were a way to tip!!
By Maiça
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,010 reviews
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Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
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I was very happy with everything, driver was very very nice, very pleasant!!! I wish there were a way to tip!!
By Maiça
I have just begun to use Papa's transportation services and I could not be more delighted. It's pricey but well worth it. I was helped with transportation by Papa pals, on two occasions, one perfectly competent but not terribly friendly and the other very friendly, thoughtful and skilled.
By M. C.
They’re responsive. They’re human. The product itself is innovative and solves an actual problem: isolated seniors in our world. Papa is a fantastic example of how tech can enhance our lives rather than disconnect us from each other.
By PDP
Great platform. Papa Pal was so nice to me.
By Andrew P.
Roxanne was very helpful and caring a out my needs in helping in and out of a car. Lets just say she was excellent in all she did . I was was very comfortable. Sincerely Linda Savits
By customer Linda S.
My pal Jennifer was a perfect match. She put me at ease immediately and felt trustworthy. Scheduling and communicating with Papa was straightforward and staff knew how to practice good customer service. I won't think twice about calling Papa next time.
By Terry
Megan was wonderful! Mother was very pleased. She wiped down each one of the groceries and helped put them away. She wore a mask when she was there. Nothing negative to report except the Instacart Shopper was veryslooowwww! Thanks
By Audrey Spearing (.
Very trust worthy and reliable service. Thank you.
By customer