They are wonderful
They are wonderful
By Roberta E.
Response from Gerald Wallet· Mar 27, 2026
Thank you for the kind words — we’re really glad to hear you’ve had a wonderful experience with us. We appreciate you taking a moment to share that.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
187 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 171 reviews with 5 stars · Clear filters
They are wonderful
By Roberta E.
Response from Gerald Wallet· Mar 27, 2026
Thank you for the kind words — we’re really glad to hear you’ve had a wonderful experience with us. We appreciate you taking a moment to share that.
My customer service rep Jonas assisted me well with my repayment extension.
By Carlshawna E.
Response from Gerald Wallet· Mar 27, 2026
Thanks for sharing your experience — we’re glad Jonas was able to assist you with your repayment extension and make the process smooth. We’ll be sure to pass along your feedback to him.
I appreciate Stephanie's help with getting me my extension on my repayment I really appreciate it.
By Jessica D.
Response from Gerald Wallet· Mar 27, 2026
We really appreciate you mentioning Stephanie — it’s great to hear she was able to assist with your repayment extension. Thanks for taking the time to share your experience with us.
Gerald is great! Representatives have been very friendly and helpful, and I appreciate the services they provide.
By Chellelay
Response from Gerald Wallet· Mar 27, 2026
Thanks so much for the kind words — we’re glad to hear our representatives have been friendly and helpful, and that you’ve found the services valuable. We truly appreciate you taking the time to share this.
Gerald helps with a little extra cash when you are in a pinch and also helps you buy the items you need daily or specialty items you may want all at the same time! Super helpful and easy to use.
By Benjamin
Response from Gerald Wallet· Mar 26, 2026
Thanks for sharing this — we’re really glad Gerald was able to help when you needed a little extra cash and make it easier to get both everyday essentials and specialty items in one place. It’s great to hear the process felt simple and useful for you. We truly appreciate you taking the time to share your experience.
They were very helpful, I highly recommend them
By Antoime
Response from Gerald Wallet· Mar 26, 2026
We really appreciate the recommendation — it means a lot to hear that you found our team helpful. Thanks for taking the time to share your experience with us.
Great customer service from Mark
By Derrick
Response from Gerald Wallet· Mar 26, 2026
Thanks for taking the time to recognize Mark — we’re glad he provided the kind of customer service you were looking for. We’ll be sure to share your feedback with him, he’ll really appreciate it.
I had a great experience with Gerald especially with Stephanie
By Stephanie
Response from Gerald Wallet· Mar 26, 2026
Thanks for sharing your experience — we’re so glad to hear it was a great one, especially working with Stephanie. We’ll make sure she sees your kind feedback — it will mean a lot to her.