Such a great app
Such a great app! Jubelle is the best!
By Amber Q.
Response from Gerald Wallet· Apr 21, 2026
Thanks so much for the positive feedback — it’s wonderful to hear you’re enjoying the app. We’ll make sure Jubelle sees your kind message!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
187 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 171 reviews with 5 stars · Clear filters
Such a great app! Jubelle is the best!
By Amber Q.
Response from Gerald Wallet· Apr 21, 2026
Thanks so much for the positive feedback — it’s wonderful to hear you’re enjoying the app. We’ll make sure Jubelle sees your kind message!
Rod was extremely helpful in processing my request. Gerald support is always so quick and helpful. The Gerald app is easy to use and provides amazing services.
By Sean W.
Response from Gerald Wallet· Apr 21, 2026
Thank you for sharing this — we’re glad Rod was able to assist with your request and get things handled smoothly. It’s also great to hear our support team has been quick to respond and that you’ve found the app easy to use. We truly appreciate you taking the time to share your experience.
Mark has made my experience great! The items typically come in a timely manner and the advances are helpful.
By Hollyn H.
Response from Gerald Wallet· Apr 13, 2026
Thanks for sharing this — we’re glad Mark helped make your experience a positive one. It’s also great to hear your items have been arriving on time and that the advances have been helpful when you needed them. We appreciate you taking the time to share your feedback.
The items and customer service is amazing
By Michael
Response from Gerald Wallet· Apr 8, 2026
We love hearing that both the products and customer service stood out to you. Thanks for your kind words and for sharing your experience with us!
Rod effortlessly helped me out and resolved my issue. It was so easy to get an advance.
By Chris H.
Response from Gerald Wallet· Apr 6, 2026
We appreciate you mentioning Rod — it’s great to know he helped sort things out quickly and made the experience simple for you. We’re happy to hear the advance process felt easy as well.
It was very easy and seamless to get an advance with Gerald wallet when I needed it.
By Erica
Response from Gerald Wallet· Apr 6, 2026
We appreciate you highlighting how simple the process felt — it’s great to know Gerald was there when you needed support. Thanks for taking a moment to share your experience.
Jonas was very helpful and did a great job in offering me an extension on my payment thank you
By Jaylen W.
Response from Gerald Wallet· Apr 3, 2026
Thank you for sharing this — we’re glad Jonas was able to step in and help you secure an extension on your payment. It’s great to hear he made the process a positive one for you.
I always appreciate the great customer service I receive . Thank you for your efficiency.
By Karen S.
Response from Gerald Wallet· Apr 3, 2026
We truly appreciate you sharing this — knowing our efficiency and customer service stand out to you means a lot. Thanks for taking the time to let us know!