Elevate Health and Wellness LLCReviews of joinelevate.com

Response from Elevate Health and Wellness LLC· Mar 28, 2025

Hi Princesse, we take all feedback seriously, but we have not been able to verify a second purchase or service under your name. We require completed payment before providing service, which is standard policy to protect both parties. If you believe there has been a mistake, please contact our team directly at [[email protected]] and we’ll gladly investigate.

Response from Elevate Health and Wellness LLC· Dec 11, 2024

Hi Shari, We’re sorry to hear about your concerns and understand how frustrating it can be when progress doesn't meet expectations. Weight management journeys can vary greatly from person to person, especially in the early weeks as the body adjusts to the compound. We’d love to help you better understand what might be happening and work with you to optimize your experience. Please reach out to us at [email protected]/(833) 669-2112 so we can review your situation and provide personalized support. Your success is important to us, and we’re here to help you every step of the way. Best regards, Elevate Health and Wellness

Response from Elevate Health and Wellness LLC· Dec 11, 2024

Hi Rhonda, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the communication and cancellation process. We strive to ensure transparency in our policies, including the $150 assessment fee, which is clearly stated on our website prior to purchase. This fee covers the time and resources dedicated to your initial consultation and evaluation. That said, we sincerely apologize if there was any confusion or if our communication fell short of your expectations. Your feedback is invaluable, and we will review this situation internally to identify ways to improve our processes and provide a better experience for all our patients. If there’s anything further we can do to assist or clarify, please don’t hesitate to reach out to us at [email protected]. Thank you for bringing this to our attention, and we wish you the best in your health journey. Best regards, Elevate Health and Wellness LLC

Response from Elevate Health and Wellness LLC· Sep 24, 2024

Dear Latoya, Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience, and we take these matters very seriously. All our products are sourced from reputable manufacturers and go through stringent quality control measures to ensure they meet the highest standards. We understand that the results you received from your university lab have raised concerns, and we’d like to investigate this thoroughly to address any potential issues. Could you please contact our customer support team at [email protected] with more details about your test results? We’re committed to resolving this for you, and we can provide any necessary information to validate the authenticity of our products. Your trust is important to us, and we want to ensure that every customer receives the best possible outcome. Thank you for bringing this to our attention.

Response from Elevate Health and Wellness LLC· Sep 3, 2024

Dear Rosie, Thank you for taking the time to share your experience. We deeply apologize for the frustrations and concerns you’ve faced. Your feedback highlights serious issues that we are taking very seriously. First and foremost, we want to apologize for the delay in responding to you and for any miscommunication regarding the refund. Our intention was never to make you feel pressured into removing your review, and we apologize for any misunderstanding this may have caused. We are committed to maintaining transparency and upholding the highest standards of ethics in all our communications. Regarding your concerns about medical care and communication, we are genuinely sorry for the distress this has caused. We strive to provide timely and comprehensive care, and it’s clear that we fell short in your case. We are reviewing our processes to ensure this doesn’t happen again. In terms of your lab results and any other outstanding issues, we want to assure you that we are committed to addressing them immediately. Please contact us directly at (833) 669-2112 so we can ensure you receive the information and support you need. Finally, we want to emphasize that we take your report to the medical board very seriously. We are committed to full transparency and cooperation with any investigation to ensure that all appropriate standards are met. Your experience has highlighted areas where we need to improve, and we want to personally thank you for bringing this to our attention. We are committed to making necessary changes and ensuring that every client receives the care and attention they deserve. Sincerely, Elevate Health and Wellness

Response from Elevate Health and Wellness LLC· Aug 20, 2024

Dear Joe, Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or frustration you experienced. Upon reviewing your case, we can confirm that your order was indeed canceled, and a full refund was processed on Jul 28, 2024. It seems there may have been a misunderstanding, and we’re sorry if this was not clearly communicated. We always strive to ensure our customers are fully informed at every step, and it’s clear that we fell short of this in your experience. We take your feedback seriously and are committed to improving our communication processes to prevent similar situations in the future. If you need any further clarification or documentation regarding your refund, please don’t hesitate to reach out directly to our customer service team at (833) 669-2112. We’re here to help and want to ensure everything is resolved to your satisfaction. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.