Abound by The Times of IndiaReviews of joinabound.com

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1.3/ 5

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136 reviews

Abound by The Times of India1.3Bad

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About Abound by The Times of India

Backed by The Times of India Group, Abound is a super money app built exclusively for Indian expatriates in the U.S., enabling them to send, spend, save, and invest with ease.

Abound by The Times of India (joinabound.com) has 136 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.

Also known as: joinabound.com
Website: joinabound.com
Category: Banking & Money
Listed on The Fair Hearing: 2026

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Apr 3, 2026

Do Not Trust Abound With Your Money

Abound looks attractive because of their higher exchange rates, but that is exactly how they trap customers. They know other remittance companies are 1 to 1.5 INR lower per dollar and they use that to lure people in. Once you send your money, you are stuck. My transfer took 25 days. The money was deducted immediately, but after that there was no visibility, no proper tracking, and no accountability. For weeks, my money was just sitting somewhere with no clear answer on when it would be delivered. The most concerning part is how the money is handled. The final credit did not come from Abound. It came from a random private company in India. Only after repeated follow ups did they say they had “assigned a banking partner”. This raises serious questions. Why is a third party involved after the transaction is initiated? Why is this not clearly explained upfront? Where is the money held during those 25 days? Customer support is completely useless. No phone support, no chat, only email and they do not respond. I sent multiple emails over more than a week and got nothing. You are completely on your own once your money is debited. This creates a lot of stress. You have no idea where your money is and no way to get answers. Also, they do not support NRI accounts. You can only send to savings accounts in India, which is another red flag. For comparison, other remittance companies complete transfers in a maximum of 7 working days and they communicate clearly if there is any delay. Abound does neither. They attract you with better rates, delay your money for weeks, route it through unclear channels, and provide zero support. If you care about your hard earned money and your peace of mind, do not use Abound. Choose a reliable and transparent remittance provider instead.

By Seetharama A.

Response from Abound by The Times of India· May 6, 2026

Dear Seetharama, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound