BEWARE of Joe Lamb Jr & Associates
BEWARE of Joe Lamb Jr & Associates We stayed at the Tides Inn (212) - very disappointed The following was submitted to the standard Joe Lamb email survey and multiple emails were sent to the staff without any response or acknowledgement. Of course this review is not posted on the Joe Lamb website because. The unit master bedroom bathroom was clearly either not cleaned at all, or not cleaned very well. Upon our arrival the shower in the master bedroom had a long women's hair hanging on the wall of the shower and used soap still in the bath tub ledge. We were immediately uncomfortable and concerned about what else may have been missed that is not visible. We arrived early at the house at 11am to beat the traffic and the cleaners finished sometime before 11am. We know this because we could look through windows. So obviously there was not a deep cleaning unless they started before the previous renters left. Needless to say we were horrified and disappointed. And to think that we are in a once in a hundred year pandemic is mind boggling how this can happen. Is there no quality control? We were not comfortable in the unit knowing it was not properly cleaned and are concerned about the virus. If we had an option to leave on Sunday we would have if there was another option. The second major problem was the Wifi did not work. Multiple people staying were counting on that for work purposes. Our daughter is a teacher and had to be able to be on line at 8 Monday morning. She was panicked and had to call multiple people to arrange coverage. Needless to say her vacation started out not as planned. It took two days to resolve. Other factors that contribute to our disappointment and dissatisfaction was the door on the upper level did not close, an old moldy soap dispenser was left in one of the bathrooms and was used and discovered by one of our guests. We have pictures to document these issues. Owners should be required to make basic upgrades each year to justify the rates they charge;i.e. new shower curtain liners. We understand that human error is possible with anything, but given we are in the midst of an unprecedented pandemic, this is really unacceptable and would be the last thing to expect
By GM