Stopped working after 3 weeks
My JLAB Air Sport earbuds stopped working after 3 weeks.
By Martin P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
164 reviews
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JLab Audio is the award winning leader in personal audio: Wireless Bluetooth earbuds, headphones and Bluetooth speakers with more features and value.
JLab Audio (jlabaudio.com) has 164 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 107 reviews with 1 star · Clear filters
My JLAB Air Sport earbuds stopped working after 3 weeks.
By Martin P.
Well JLab's my second set of "go live" headsets lasted six weeks longer than the original unit which failed straight out of the box. These are totally unreliable units, probably the worst l have ever come across if honest. We have gone back to Jabra, l'm not sure why we ever left if honest....
By Errol M.
I don't expect miracles for a cheaper ear bud. I don't expect crystal clear bass, incredible treble and clarity beyond belief. I DO however expect something to last at least a year. Five months in they start playing up. Six months in, no charge held, base pack breaks. Six months. For a pair that likely costs £2. No good
By Katie
I either have odd shaped ears or the design of jbud sport air really is bad and take a lot of finding through Bluetooth your money would be better spent elsewhere.
By Mr mark B.
One of the most horrible pod JLab go air true wireless! Literally they don't stay in ear!extremely awful design! function is bad!please don't throw your money! definitely is not a buy!stay away from this product!I just throw money in the garbage!
By Einar W.
Soundsystem is very pure.
By Imran K.
Rubbish rubbish rubbish. Ear bud don't work and I haven't had them long. About 3 months. Customer service rubbish. I WOULD HIGHLY RECOMEND NEVER TO BUY PRODUCTS FROM JLAB. RUBBISH RUBBISH RUBBISH
By Carl B.
TERRIBLE. One bud does not play and No matter what fix you try doesn't work!!!! Zero customer service also. DO NOT BUY UNLESS YOU WANT TO BUY NEW BUDS WTHN A MONTH
By Gordon