Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JL Games is listed under Gaming.
JL Games (jl-games.com) has 32 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 30 reviews with 1 star · Clear filters
I give one star because 0 isn't possible. Don't buy by them! I didn't read the review before buy from them and this was a big mistake. I buy a the Sims 4 expansion, they tell me it will go also with origin and it's not true. Extra the game version they send ed me was really obsolete. I think it's a bad cracked version. I ask for a refund but I think I will not receive. Please don't buy nothing!!!
By Sabrina R.
Do not buy from this place. He sent me a whole page of instructions of how to download his broken game since it can't be installed through origin. I asked for a refend, he refused, I asked again and he responded with, and I quote, "Are my emails not readable to you?". I have a huge temper so I responded with something I do not want to repeat but thank god it wasn't that much money. Even if you haven't bought from them leave a one star so they go out of "business."
By Lissa
This guy is a complete fraud. I fell for his scam and when I realized it was a scam I tried to get a refund and he wouldn’t give it to me. DO NOT USE
By Fdrj
Your plan will not work!!! You really think you can scan me? Lol
By Ugochi E.
if i could give 0 stars i would. owner failed to describe the game and when i got it, it was only a trial. i asked for a refund and they said all sales are final. don't go to this site. this chump can't afford to refund you 4$ XD
By Kane D.
They lied offering me a refund. Took money never gave me the product. And now they backing out of the refund. DON'T BUY FROM THEM!!!
By Lori N J.
These guys should not have a legal business. They advertise that you can play games offline but do not specify that the games cannot be played on any platforms as it is a pirated game. They only tell you this after you purchase the game and send you all these files that you have to unzip. They ask you to agree to all of this but when I asked questions they completely ignored me. They only responded when I reported them to PayPal. Don't waste your money, spend the extra money at CD Keys way better than this fake company.
By JayJay F.
I almost downloaded the files. I bought a Sims 4 seasons pack. It started to become suspicious especially when they wanted me to download it as a file instead of using a code to put into Origin. I am so lucky I listened to myself and didn't download it. I probably won't get my money back but I'm just happy I didn't end up with a virus. DO NOT DOWNLOAD ANY OF THE GAMES! THIS WEBSITE IS VERY STRANGE AND YOU SHOULD NEVER DOWNLOAD FILES FROM WEBSITES WITHOUT AT LEAST THINKING TWICE AND RESEARCHING IF IT'S SAFE!!!!
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