Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
629 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
J!NX is a clothing brand heavily influenced by gaming and geeky interests. You are required to visit if you are into gadgets, gaming, computers, robots (really big ones), ninjas, eskimos, stuff with blinking lights, and/or pretty much anything technical. We ingest a healthy dose of all these things on a daily basis.
J (jinx.com) has 629 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 21 reviews with 1 star · Clear filters
Wrong item sent and took to long to replace dissapointed
By Yvonne M.
Response from J· Apr 13, 2016
Hi Yvonne, We are sorry to hear that the correction took too long to arrive. We shipped via priority international and we thought that would arrive in time. I apologize for the delay.
Al recibir el paquete me cobraron 43€ de aduanas y considero q no informa lo suficiente de ello. No volvere a realizar ningun pedido hasta q no habran en UE una delegacion. Un saludo.
By Moises Levy S.
Response from J· Feb 23, 2016
Desafortunadamente J! NX no puede controlar las tasas que se cobran por su país para la importación de bienes. Nos disculpamos si había alguna confusión.
I love this site & I wanted to get a present for my Minecraft obsessed nephew. I paid and was charged 3 times for the same order! They caught it and refunded me, however it put me over my limit & I ended up getting a $50 overdraft fee from my bank. What kind of company would have an error that resulted in getting charged 3 times!? I really like the products, but I will never order from this site again!
By Eva
Response from J· Feb 23, 2016
We sincerely apologize for any inconvenience. Please email [email protected] with the statement showing the fee's and we will be happy to refund you.
I ordered some GoT actionfiguers a while back, but I never recieved them. I sent a few messages but never got an useful answer. Some time later I sent a PayPal Claim. I soon got an answer: If I would close the PayPal Claim, they would refund me my money. It's been more then a week since I closed the claim and I still haven't recieved anything. €35,- down the drain :( I'll never order anything from J!NX again...
By Kim van B.
Response from J· Oct 8, 2015
Hi Kim, I apologize for any confusion. The Paypal payment has been refunded.
according to their own website, they haven't even sent the goods a month after ordering, and no contact as to why. will be filing a paypal claim soon. EDIT: I originally wrote this review in December 2009. It took them until October 2015 to reply, with a generic comment to contact customer support. (As if I hadn't done that SIX YEARS ago...)
By bella
Response from J· Oct 8, 2015
Hi Bella, Please email [email protected] if you have any issues with your order.
