Terrible online service.
Terrible online service. Made a Preorder online, had to cancel 12hrs later. They only refunded part of it. Emailed and asked them to refund the rest. All they replied with was quoting the terms and agreements that listed a 5% cancellation fee and said “that YOU agreed to.” I get it, I missed the fees they bury in the fine print, but they didn’t have to be rude about it. It was my first time using the site, they could have at least tried to seem apologetic. Or at least give me the answer without an attitude. First and last time attempting to buy from this store.
By Scotoma P.