I love this company
I have never had a problem with this brand. The products are great and the prices very reasonable. I am pretty happy in general.
By Nerea M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
542 reviews
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Jeffree Star is listed under Cosmetics & Makeup.
Jeffree Star (jeffreestarcosmetics.com) has 542 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 98 reviews with 5 stars · Clear filters
I have never had a problem with this brand. The products are great and the prices very reasonable. I am pretty happy in general.
By Nerea M.
When I say I love Jeffree Star cosmetics, I mean it! I see so many negative reviews, and it is so sad because that is NOT Jeffree. The quality of makeup is truly amazing and I cant count how many products of his I own. The makeup is truly some of the best you can buy.
By Sandra
The quality of the products are amazing. I own 2 supreme frost highlighters, 5 liquid lips and 1 liquid frost highlighter. I've also tried two of the eyeshadow palettes. The pigment is insane, the quality is insane, and its definitely worth the money. People who are complaining about shipping charge - it's a US based company so obviously it's going to be expensive. Order his products from BeautyBay to avoid this!!!
By Callie
I have the aliens palette, French toast lip scrub, and alien lip vault of all shades. I have to say, if I need something reliable, especially if I’m in a hurry in the morning to get to work and CANNOT afford a screw up at crunch time...I reach for anything Jeffrey Star. His formulas are so luxury that I can pair them with drug store brands but still end up with a high end look.
By Brooklyn S.
Unbelievable service. Ordered at the beginning of the week and my order was with me at the end. All the way from the US to the UK. love the products, and the fact they ship half way around the world in less time than it takes most companies in the UK to ship is outstanding.
By Clar_Rev
The quality of the products is always amazing and I have never had a problem. The pricing is fair considering the quality as opposed to other products of similar prices. Huge fan of the liquid lipsticks
By Summer
I ordered the new Mini Nude Bundle: Volume 2 on Dec 19th directly from his website and was feeling anxious since most reviews on here are negative in regards to shipping; however, I was very pleased with my purchase. I received it on Dec 29th and I LOVE IT! I do want to mention that I never received a tracking number so I had no clue it was already on its way or that it was even on my doorstep but other than that I am satisfied.
By Vanessa
Great products, time is going to take a while because it's so close to XMAS and it was thanksgiving recently, Black Friday and Cyber Monday so if time is what you're worried about, do not buy during the holiday time. Besides that, makeup is great, CS is fantastic, told them my lip product was broken upon arrival, and they sent a new one within a week! It wasn't their fault it was messed up, but they still fixed it.
By Sam