JayWay TravelReviews of jaywaytravel.com

From planning the trip to implementation, totally outstanding. No matter how many changes we asked to have made, everything was done with immediate answers. We had a vision, JawWay made it work. We additionally had a flight cancellation that caused a four day interruption in our trip. JayWay agents helped us manage this airline disaster.

The JayWay team set up a great trip with different options for hotels, pre-arranged transport for the critical transfers, and wonderful tours included plus many others available; most were small or medium sized- one was just the 2 of us! Elena set up t trip and guided us thru requirements; Georgina, the Italy contact was spot on with suggestions. We'll try JayWay again!

Great service, communication, flexibility, and planning. Each aspect of the trip JayWay planned was premium.

We learned of JayWay Travel from a colleague at work. I saw her beautiful pictures from her trip to Croatia and had to know who her travel company was. After working with Elena to plan a custom trip to Italy, we knew were chose the right travel company! She helped us plan a trip that was just right for us and our entire experience from beginning to end exceeded our expectations!! Our Italy contact, Lorenza, made sure every detail was taken care of every day! She even provided a sweet surprise for us on our anniversary! Each of our accommodations were gorgeous and the daily excursions were so much fun because they use local contacts with immense knowledge of the area. Each tour guide went above and beyond to ensure we had an unforgettable experience. Private transfers, private tours, warm and friendly hosts and continuous support throughout our trip made for a perfect European holiday! We cannot wait to plan our next trip with JayWay Travel!

Jayway provided the best possible Honeymoon I could ever imagine. Everything was perfect from our first contact to the end of our trip. I can't even count how many positive things they did. I would never consider using anyone else.

Our "bucket list" trip was centered around experiencing the official Oktoberfest in Munich, Germany which we supplemented with a tour of World War 2 historical sites of Hitler's Third Reich. JayWay coordinated all the local tour guides, hotels, transportation, and followed up daily to ensure we were maximizing the journey. Unforgettable!

I used them for first time in September for a trip to Rome, Florence, and Venice in Italy with my wife. It was one of the most stress-free and fun vacations I have ever been on. Everyone at JayWay was helpful, responsive, and friendly. The companies and tour guides they also partnered with were all fantastic too. I will continue to use JayWay for any of my future European adventures.

Jayway built us an incredible, once in a lifetime trip! My dad wanted to spend 10 or so days in Italy, with specific cities in mind but very open to the itinerary. He looked at several companies where you spend the whole trip with 20 other people and are set to the items on their schedule but someone suggested Jayway and I'll be forever grateful they did. Jayway built us a custom tour, gave us space to add any events we wanted, let us choose our hotels with their wonderful list of suggested options, all for the same price as the big groups. We had a mix of private and small group tours, airport and train transfers, and we had a local representative who helped with any last minute changes on our end or a tour companies. We had flight delays and they adjusted our airport pick up. We had a tour be delayed and they alerted us the day before and provided us with new information. We were never locked into anything with Jayway and after an initial deposit (that could be broken up between as many people as we wanted), we could pay for the trip at our own leisure and not locked into payment schedules. My dad and I (35) had never been on a trip together and it was so easy to blend our travel styles together with what Jayway set up for us!