January 8th I bought a 55000.00 Gladiator Willy's edition. The dealer added on a 2200.00 extended warranty that I didn't want and still have no information about. They also raised my bank rate up a 100th of a percent. Tried to call general manager with no luck. Fast forward to March 11th decided to give the Service department a try and took my 2015 Dodge Journey for a new thermostat replacement. It was 462.00 a bit high but I needed it done quickly and correctly. I had a 10% coupon and the service representative said 416.00 plus tax= 447.00 and change. Went to pick it up and cashier said 482.00. I said what the heck, he took me to a service manager and he stated another 35.00 were miscellaneous shop fees. I called BS. They told me to call the general manager who doesn't work very often, I guess. I called he wasn't there, again. The guy on the phone said another manager would call me back. That never happened! Long story short I will never buy or get service at any of their dealers again. There is a reason they all have a rating of 3.8 yo 3.6.
By Francis L.
Dodge gang
Hey, what's up guys? It's Sal from Staten Island, and I gotta tell ya, I am in love with my new Dodge pickup truck! This thing is a beast on the road and at the worksite.
I'm a blue collar worker and let me tell you, this truck is built tough. It's got a solid bed liner that can take a beating, and the suspension is so heavy-duty that I barely even feel bumps on the road. And when it comes to towing, forget about it. This truck can handle anything I throw at it.
But it's not just about the work. This truck is damn fun to drive too. The cab is spacious, the ride is smooth, and the sound system is so good, it'll make you feel like you're at a concert. And the look of this thing is just mean. It's like the perfect mix of rugged and sleek.
Now I know some people out there might be loyal to their Fords or Chevys or whatever, but I'm telling you, this Dodge pickup is the real deal. If you're looking for a truck that's tough, reliable, and fun to drive, then you need to check out the Dodge lineup. Trust me, you won't regret it.
By doug J.
JUMP DOWN TO THE ********* IF YOU WANT…
JUMP DOWN TO THE ********* IF YOU WANT TO GET TO THE MOST IMPORTANT PART
For 12 optimistic hours we thought our experience here was going to be a positive one, until the tides turned and the stereotypical car selling shysters showed their true colors. We understand sales is a hard business. All we ever require is honesty. We expect a certain amount of sales pressure and antics between the sales rep and the floor managers, and all of that was actually quite tolerable as we know to just take it with a grain of salt. It was our first trip to that dealership, first time seeing this particular vehicle (there or anywhere), and are looking to buy when we found the right car, not just browsing. For a variety of reasons (exhaustion, hunger, credit is frozen, no checkbook, etc. etc.) we were not ready to close a deal on a vehicle at 10:00pm (after hours). We had no idea we were even going to go look at cars – it was a last minute drive-by decision. And while we were perfectly upfront about that when we arrived there late in the evening they of course tried with all their might to close us. Again, we get it. There was no price displayed on the van, so our sales rep Tim told us to bring up their website to look it up, and he showed me where and how to find it on my phone, and noted that all prices are online. That vehicle’s price was $22,500. Forward to the first visit from the floor manager and he started his offer at $27,500 (maybe $26,500k? Something in that much higher area – I didn’t realize at the time that was a detail that was worth remembering) to which we looked puzzled as the listed price was $22,500 and showed him on the website. He went “in back” and returned to note that yes the price had been reduced and hadn’t yet updated on his end so we were back to the $22,500 price. We finally broke free and left and let them know that we would be back the next day (today) to continue. So what happened overnight? Hmmmmmm. *************HERE’S THE PHENOMENON WE WANT TO SHARE: The Internet price of that same car is now listed today at $26,500 – changed from the $22,500 it was last night. The dealership called us twice today, once to ask if we were going to be stopping by (yes, we are) and the second time to let us know that there was a mistake in the pricing last night and that vehicle has now been corrected up to $26,500 and they just wanted us to know they had made a mistake. Oh really? In fact, really ironic, the internet price of EVERY Pacifica that we looked at last night has been increased literally by several thousands of dollars. I guess then that every single one of them had a mistake. Lucky for them they didn’t sell one to us last night, right?! Funny though, if you take a look at their own listed pricing history of the car we were going to purchase: April 7 - $24,700, April 9 - $24,000, May 16 - $22,500 (the price on the day we were there). And now today, May 17 - $26.500. I bet you won’t be surprised if I say you can find essentially the same history on the other vehicles we were looking at that suddenly had price increases overnight. Wow. They’ve been making “mistakes” on their published prices for almost 2 months. Needless to say we are not purchasing from them and will be sure to tell all of our friends and family about their “pricing challenges”.
