Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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412 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fine jewelry and gifts from Jared, your store for diamond jewelry, gold jewelry, color gemstone jewelry, rings, earrings, necklaces, pendants, bracelets, chains and watches.
Jared (jared.com) has 412 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 55 reviews with 5 stars · Clear filters
Just purchased a Valentines gift for my wife at the Jared’s in Kennesaw. The customer service was great! Rhea was my salesperson and was very helpful by showing me a variety of styles while staying within my budget. Customer service is top notch and is not lost on Jared’s. I’ll return for our 40th anniversary later this year.
By Carter E.
My son's chain had broke, brought it in and because I had service plan, no questions asked, they got me all set up and fixed. Fonda, my sales consultant was fantastic
By Kimberly F.
everything I have purchased from Jared has been of great quality and looks great, also my fiancee loves it
By HENRY L P.
An hour later, I purchased another diamond cross necklace at $600 AND a diamond ring $400. with the service warranty service, using your 0% interest credit plan.. ONLY because Jasmine Leek was the most amazing sales person that answered a million questions, was so knowledgeable and friendly that my purchase was SO pleasant!! The store manager, Tina Krause answered a couple questions as Jasmine was busy at the register and with the paperwork. I am about to leave the country and will not be home very much this month. So I asked Tina if there was any way a jeweler could size my ring for me while I wait. It's so beautiful and I didn't know when I would be back. Bassin, a jeweler, made an exception and resized my ring in no time. I had the most amazing service and I can't wait to shop at Jared again!!!! Jasime, Tina and Bassin are rock stars!!!
By Ellen W.
Jared's is a special place for us. They are friendly yet very professional. This was our second purchase. First was exactly 1 year ago for a solitaire diamond. At that time we both liked the Enhancer to compliment the ring. He promised it would be given at a special time! We very happy with our purchases. I wanted to post a picture but never was offered an opportunity.
By Susanne
A couple of weeks ago, my watch stopped working, I happened to be in the area where a Jared Jeweler has an office in Waterford CT. After leaving the Mall, I saw the sign and decided to stop in. To my surprise the manager came out to greet me. I explained my problem and he invited me in. He took my watch came back a few minutes later with my antique watch working like new. I would recommend JARED'S to anyone looking for the finest of all jewelry, especially the service.
By Joseph D.
Once shipping was posted after 4 days of purchased it camed in two days wow ..I purchased the pandora heart bangle and the pandora crown bracelet..very beautiful at a great price..after I read the reviews i wanted a refund....happy I didn't go through with it....Thanks Jared, plus I ordered two more Pandora bracelets hope that shipping goes well😊😊😊
By Kim J.
It was great, everything about it was good. The in and out service made me incredibly satisfied.
By Western W.
