Japanny -Best Japanese KnifeReviews of japanny.com

200$ Knife was bought to use in a proffesional kitchen, chipped multiple times on day 1. Metal is terrible quality and absolutely zero response from Japanny. They also deleted my review.

Malgré des tarifs qui semblent attractifs, le montant de la facture finale est bien différent. Pour un couteau à 99,00, j'ai acquitté 150,31 euros. Plus de 50 % de frais et taxes divers !!! Il est bien indiqué que des frais et taxes restent à la charge de l'acheteur, mais comme on paye déjà 17,00 euros, de port, à la commande, on ne pense pas qu'il en restera autant. Le site manque vraiment de transparence et d’honnêteté sur le sujet. Ils connaissent parfaitement les modalités de vente du Japon vers la France !!! L'information devrait être BEAUCOUP PLUS CLAIRE. Ne vous arrêtez donc pas au prix affiché, vous risquez d’être très déçu.

I don't recommend this product or this company. The knife has a very small handle making it uncomfortable to hold as it bites into the palm. I do not have large hands and when I asked my wife to give me her opinion she noticed the same issue. When I brought this up to customer care they simply sent me a copy of their terms of service (customer pays return shipping to Japan plus big restocking fee - so basically I'm stuck with it) and made no attempt to address my concerns. This experience has left a bad taste in my mouth and I would advise all potential buyers to shop elsewhere.

A week ago I was excited to unbox my newly arrived knives i ordered with Japanny. Everything was ok until i noticed a very small chip in my gyuto knife. I immediately emailed them, sent heaps of photos but the email i received was like i was the one who induced the chip. I just did paper test to check its sharpness and when there was a bump while cutting the paper thats when i saw a very tiny chip! If your not keen of checking it, you will not able to notice the damage! Until now no reply from them. Upon receiving I tried calling the office but no answers and no follow up email. Im so disappointed!

They don't include VAT and you receive days later an invoice from FedEX requesting an extra 20% + processing fees

What a joke I need to pay another $49 .00 for customs , this is a total farce , I will be on face book warning everyone , that this is a farce , will never deal with u again and I will be telling all my friends never to deal with ur company Japanny, JOKE

This was a present for Father's Day from my children. It was purchased in May and sat in my son's bedroom until Father's Day. The knife is exactly what I wanted BUT Japanny sent a second quality knife, and now it's beyond the return date. There's a curved discoloration on the steel at the back-top of the blade next to the top of the handle on both sides, and the top of the knife has a slight bow in it. I have photos but don't know how to attach them. It's a shame and this company doesn't make it easy to contact them. I don't recommend you to buy knives in Japanny.

I didn't get any item! Today 17 sept 2021 though I bought a expensive knife at JAPANNY! I don't know where is my knife and Japanny did not respond to my 3 emails at all !