Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
267 reviews
JADE LearningSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
JADE Learning (jadelearning.com) has 267 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 21 reviews with 4 stars · Clear filters
The chapter audio option was the deciding factor. Tired of sitting around taking CE classes. I work and listen. No loss of time and $$. Just pause and take the chapter test. One earbud while I work and get my CE done. Brilliant !
By Timothy K.
Response from JADE Learning· Jul 16, 2026
Thank you, Timothy! We love hearing that the audio option worked so well for you — being able to learn on the go is something we're proud to offer. See you next time!
Getting into the site created a problem for me. Otherwise material was great
By John B.
Response from JADE Learning· Jul 9, 2026
Thank you for the review, John! We're sorry to hear you had trouble accessing the site but glad the material itself was great. If you ever run into access issues again, please don't hesitate to reach out to our support team at [email protected].
what was done well was the convenience. the A.I. reading is awful
By christian B.
Response from JADE Learning· Jul 6, 2026
Thank you for the feedback, Christian. We're glad the convenience worked for you, and we sincerely apologize that the AI reading fell short of the mark. We appreciate your honesty and will pass your comments along to our team.
After the shift to fusion, any and all ability see license information that was store previously has been removed. That was a feature that I would like to see make a come back. Code is dry, we all know it. The fusion shift has made it even more so. The way the courses are presented now make it that much more dry. I have utilized Jade learning for almost ten years. I miss the old features, the newer presentation of my account, what's in it, and the drier training has done nothing to make me want to stay. One shining, redeeming value is an employee named R. Tyson. This individual has been my single point of contact with Jade since my introduction to the company. This person alone has kept me as a customer. When this person leaves, I will be gone too.
By Scott
Response from JADE Learning· Jul 6, 2026
Thank you for sharing your honest feedback, Scott, and for your nearly ten years of loyalty. We genuinely hear your frustration about the changes to the platform and sincerely apologize for the inconvenience. We're glad R. Tyson has been such a reliable point of contact, and we'll make sure this feedback reaches the right team.
Overall, the course was pretty good. The calculation practice exams could have been better at representing what was actually on the test.
By Jonathan W.
Response from JADE Learning· Jul 6, 2026
Thank you for your feedback, Jonathan! We're glad the course overall was a positive experience. We appreciate your input on the calculation practice exams and will take that into consideration as we look to improve our materials.
