JADE LearningReviews of jadelearning.com

Response from JADE Learning· Jul 24, 2026

Hi Douglas, thank you for your review. We're sorry to hear about the difficulty with your credit reporting — that is absolutely not the experience we aim to provide. We've flagged this internally and a member of our team will be reaching out to you directly to make sure everything is properly addressed. We appreciate your patience.

Response from JADE Learning· Jul 24, 2026

Hi Craig, thank you for your review. We're sorry to hear about the difficulty with your credit reporting — that is absolutely not the experience we aim to provide. We've flagged this internally and a member of our team will be reaching out to you directly to make sure everything is properly addressed. We appreciate your patience.

Response from JADE Learning· Jul 24, 2026

Hi Michael, thank you for bringing this to our attention. We are reaching out to you via email for more information so we can look into this further and make it right. Thank you for your patience!

Response from JADE Learning· Jul 20, 2026

Thank you for taking the time to share this, Michael, and for being such a loyal long-time customer. We sincerely apologize for the difficulties you experienced during this transition — access issues and delays with your license renewal are the last things we want for our customers. We see that you completed your courses at this time but please reach out to us via email [email protected] if you need anything else.

Response from JADE Learning· Jul 20, 2026

Thank you for the feedback, Mark. We understand that changes to a familiar format can be an adjustment, and we genuinely appreciate you sharing your thoughts. Your input helps us improve, and we'll keep this in mind as we continue developing the course experience. Thank you for being a loyal Jade Learning customer!

Response from JADE Learning· Jul 17, 2026

Thank you for sharing your feedback! We understand that change can take some getting used to, and we appreciate your loyalty to Jade Learning. We're always working to improve the experience and your input helps us do that. We hope the new setup grows on you over time!

Response from JADE Learning· Jul 17, 2026

Thank you for your honest feedback, Travis, and for acknowledging that we made it right with your refund. We're sorry the changes to our training format weren't a good fit for your needs — your input is genuinely valuable as we continue to refine the experience. We hope to earn back your full confidence in the future.

Response from JADE Learning· Jul 16, 2026

Thank you for your honest feedback, Kelly. We're sorry to hear the updated format hasn't been to your liking — your input is valuable as we continue refining the platform. We appreciate you sharing your experience.