"Premium" products, awful service.
I purchased an expensive bag from them but I've received awful and conflicting service from them regarding if it has shipped and when it will ship.
By B. S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
1 review
Scores get a color once a company has 5 reviews.
Jack Spade is listed under Accessories.
Jack Spade (jackspade.com) has 1 customer review on The Fair Hearing, with an average rating of 1.0 out of 5.
1 approved review, newest moderated first
I purchased an expensive bag from them but I've received awful and conflicting service from them regarding if it has shipped and when it will ship.
By B. S.