Monique Russell was very knowledgeable…
Monique Russell was very knowledgeable and professional
By Lynette K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
296 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jackson Hewitt is an industry leading provider of full service individual federal and state income tax preparation.
Jackson Hewitt (jacksonhewitt.com) has 296 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 123 reviews with 5 stars · Clear filters
Monique Russell was very knowledgeable and professional
By Lynette K.
I really needed to get my taxes done . So I stopped in right when they were closing. She stayed and did my taxes. Anywhere else would have had me come back. And she was very nice,quick and accurate. I will always go there from now on to get my taxes done.
By Celesta Fawn C.
Did my taxes fast and Justin was very friendly and professional
By Alina R.
Mrs Sharon Johnson is by far the best tax preparer I have ever had the pleasure of doing my taxes with. She was so very informative and helped me with deductions I didn’t even know I had or even knew about. I recommend for anyone who is needing their taxes done to come see Sharon Johnson at Jackson Hewitt on market place located next to auto zone in Brenham Tx.
By Aja R.
I have been going to Jackson Hewitt for over 10 years and the service has always been excellent. They always give me the most back and charge me the least. Also I love the loan eligibility. If you want your taxes done right, I recommend these guys!
By LaShawn Rilla F.
Kavonndra Bennett was great she always is she gets you in and out… I would tell anyone to go to her
By Katina Moss A.
My experience was great, Akasia Burns explained and went over things with me step by step, was very patient, I appreciate your help, and will be coming back to you !
By Alexandria M.
Thank you all the help Tosha beard
By Bobby G.