Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
569 reviews
Jack's Flight ClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 47 reviews with 4 stars · Clear filters
Prompt, courteous, and helpful customer service - and THEY'RE HUMAN!
By Steve R.
Response from Jack's Flight Club· Nov 11, 2025
Thanks for this Steve, we really appreciate it :) Our Member Experience are called just that because they go beyond what is customer support to really make your interactions with them a pleasant one. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Consistent Clever Astute Charming
By Daniel E.
Response from Jack's Flight Club· Nov 4, 2025
Hey, Daniel! Thanks so much for leaving your feedback :) We truly appreciate it and it has been shared with the team. We hope we're able to bring you even more amazing travel inspo and the very best flights!
Difficult to access portion of the website for canceling subscription, but once there, with the help of your chat employee, all went smoothly. One caveat: I haven't yet seen the refund, but we're still within the predicted .time frame.
By momdadkiddog
Response from Jack's Flight Club· Oct 30, 2025
Hey there! We're so happy to see the team were able to sort your refund. We have checked your account details and can confirm the refund was processed from our end on October 28th 2025. You can for sure get in touch with your bank to confirm but also, reach back out to our Member Experience team and they can provide the reference # linked to your refund. This can be used to trace it. You may reach back out on [email protected] about this or if you need help with anything else :)
Good deals and find a great places to get good experience.
By Nagu G.
Response from Jack's Flight Club· Sep 2, 2025
Hey, Nagu! We're so happy to see that you've been loving the offers and travel inspiration :) Our wonderful Flight Finders have years of travel experience and truly love the experience of exploring the world and we think that's very clearly seen in our tips. Please don't forget to send us a postcard the next time you book!!
Regular emails with deals but I haven't been able to make use of any yet due to personal circumstances. I usually travel mid-week and many of the deals are for the weekend. This does not work for me at the monment
By Michael
Response from Jack's Flight Club· Aug 29, 2025
Hey, Michael! Thank you for leaving your review! We're so happy to see that you enjoy the offers :) We have followed up with you via email to highlight how you're able to use the calendar tool when using one of our tips, so you are able to search for a timeframe that works for you and also, differentiating the types of offers we have. If you need any other help, our awesome Member Experience team is there and please reach out to them by emailing: [email protected]
I asked a bit of a convoluted question, which in all honesty would have taken some working out. We're new to Jack's club and the first price i worked out was unbelievable. I asked if you would confirm it. Seems I wasn't far out! We can't make that trip now as we booked something else. I just hope it comes up again!
By Anthony J.
Response from Jack's Flight Club· Aug 15, 2025
Hey, Anthony! We're so glad that we were able to confirm the fare but disappointed to see that you're not able to book this one right now. We'll definitely keep our eyes peeled for any similar trips and we'll be sure to alert you when the next one pops up :)
Very good service
By Mr Phil M.
Response from Jack's Flight Club· Aug 12, 2025
Hey, Phil! We're so happy to see that you've been loving the service. If you do need anything else, please don't hesitate to get back in touch with our wonderful Member Experience team :)
Your offers enabled me to consider venturing further than I had previously planned, though I have not yet finalised any plans.
By Charles L.
Response from Jack's Flight Club· Aug 11, 2025
Hey Charles, we love seeing that! Our hope is that we can inspire you to not only get places on your bucket list checked off, but also open your eyes to places you might never have thought of. If you need any help navigating the site or the offers, please reach out to our lovely Member Experience team at [email protected] :)
