Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
569 reviews
Jack's Flight ClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 337 reviews with 5 stars · Clear filters
Prompt, polite reply
By Gwendoline B.
Response from Jack's Flight Club· Aug 11, 2025
We were so happy to see this! Thank you so much for leaving your review and it has been passed on to the team :) We are glad that we were able to sort your query in a timely manner and please don't hesitate to get back in touch with us if you need anything else.
Very often they come with really intresting rates for plane tickets. Easy to booking and for same price they found. Happy with this service .
By JENETH
Response from Jack's Flight Club· Aug 11, 2025
Thank you very much for your kind words, Jeneth! This definitely put a smile on our faces and we're very pleased that we can find you the best offers and love knowing that the booking process is easy :) Please don't forget to send us a postcard the next time you book from one of our tips, we love hearing all about your travel adventures!
They dealt with my concerns immediately and efficiently
By customer
Response from Jack's Flight Club· Aug 11, 2025
We're so happy to see that we were able to quickly sort your account query :) Our Member Experience team aims to not only provide great service but also make any process as easy as possible! If you do need anything else, don't hesitate to reach out to them again. They are always on hand to help with your Jack's needs.
Excellent. Very helpful. Maybe the best. Thank you very much. God bless!!!
By Paul
Response from Jack's Flight Club· Aug 11, 2025
Thank you so much for this review, Paul! We were thrilled that we could clarify the membership for you and confirm the correct settings. We look forward to having you join our Premium in the future but if you need anything else in the mean time, please get back in touch with our amazing Member Experience team :)
Had a little issue with process initially, but customer service was outstanding including follow up to make sure I was happy! Deals are great too!
By Chris B.
Response from Jack's Flight Club· Aug 11, 2025
Chris, this made our day! Thank you very much for letting us know and we've passed your feedback to the team. Issues are sometimes unavoidable but we will always aim to resolve them in a timely and efficient manner, getting you into your account and seeing all the wonderful tips :) If you need anything else, you know how to reach our Member Experience team, so please don't hesitate to get in touch!
Great service. I made a mistake and they sorted it in quick time.
By Stephanie
Response from Jack's Flight Club· Aug 1, 2025
Stephanie, we were so happy to see that your issue was sorted in no time, as our mission is to find you the best tips to get you around the world but our aim while doing that is ensuring you're getting the very best member experience possible! We're thrilled we accomplished that and hope your next contact with us will be a postcard that you've booked an awesome trip :)
Fantastic cheap flights on offer all the time. Great job guys! And thank you for the offers I’ve already enjoyed ❤️
By Diane
Response from Jack's Flight Club· Aug 1, 2025
Thank you so much for your kind words, Diane, we truly appreciate them and will do our best to ensure that we are bringing you all the very best tips! We have to do our part in getting that bucket list checked off, after all :)
I've joined JFC about 18months ago. My only regret is I did not know about it before. Its in my top3 subscription services ! For someone who loves travelling and exploring, there's no better value for money. One alert from JFC (as a free member) led to one trip UK/Asia at busy Easter time, booked 6 weeks prior flying : this was enough to save me few hundreds £££, which easily covers the yearly subscription I took after. Since then, Ive used about 4-6 offers from JFC, as a free and premium member, both "last minute" (2 weeks prior flying to a busy beach destination, middle of Europe peak summer season, 30% of the usual price typically observed), medium term and long term (5 months), short haul within Europe and long haul to multiple places in Asia. If travelling from the UK, then you are in for a vast array of opportunities ; I do receive many offers daily, for places Im interested in, but also for places I would not necessarily think about (but no doubt really appealing...). In a sense JFC (greatly!) expanded my horizons. Yes - there was a bit of getting used to how to best use their service (smartly selecting departure airports if possible), "connecting" it to GoogleFlights, setting the alerts/checking the lounge, but JFC do a nice job of explaining this if you browse their content (arguably with margin for improvement sometimes). Its come to a point where checking the website is now a daily routine, an invaluable tool for planning all my holidays, a topic of discussion with friends at work ("which exotic place are you flying to...again?"). Besides the flight offers, I find the content about the advertised destination really useful and often integrate it to my plans if I end up flying there. I hope for their future (and for mine) that JFC expand their services with more departure airports (eg central Europe) (some friends are envious...). My only challenge to JFC : NewZealand as destination airport (the only one I have not seen from you...yet!). Otherwise keep up the truly appreciated work. Overall, I sincerely and highly recommend JFC !
By Eaque A.
Response from Jack's Flight Club· Jul 30, 2025
Hey, Eague! This was wonderful to read and thank you so much for taking the time to leave such a detailed review!! The team were ecstatic when they saw it and it definitely put a pep in their step. We genuinely love knowing that we have been able to inspire you and broaden your horizons when it comes to places to visit and we aim to continue doing this for you. We'd love to hear more about your travel adventures, so please feel free share more with us at [email protected]. Also, we have let our wonderful Flight Finders know that you're on the hunt for a NZ offer, so they are extra on the lookout :)
