Good customer services and quick…
Good customer services and quick response to customers.
By vang Y.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
48 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jacksew offers the widest selection of cutting and sewing equipment in Tampa Bay, FL. Our company has been providing the sewn products industry in Houston, Texas via our retail locations since 1988, before we moved to Tampa Bay, Florida. We now ship products throughout world, not to mention providing for the needs of hobbyists as well as commercial sewing establishments around the USA.Our commitment to quality is reflected in the crafting of our proprietary equipment and goods. This confidence extends to our highly trained and knowledgeable staff, and is embodied in our visible public profile.
Jacksew (jacksew.com) has 48 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 37 reviews with 5 stars · Clear filters
Good customer services and quick response to customers.
By vang Y.
I bought a juki 1541S from jacksew. Was shipped in a good amount of time and no cost shopping was great. I did have issues with it being out of time and needle not dropping far enough. My first machine so had no idea what was wrong. Moe their technician did a zoom call with me and he walked me thru how to fix it. It was very easy honestly. Works like a champ and glad I bought from jacksew. Thanks for the help Moe much appreciated.
By Justin B.
I ordered the juki hook assembly, and received exactly what I needed! Shipping took a little longer than expected, but the piece was great quality. I'm a happy customer!
By Talia A.
I feel very happy to have met Jacksew and his representative Nas,is a beautiful person, friendly, cordial, a true gentleman and he cared a lot about satisfying our needs. They are excellent. Thank you very much.
By Fernando P.
Moe is great. I have spoken with many online sewing machine dealers. I had a hard time buying into the BS most of them spew. It was not like this at Jacksew! Moe did exactly as he said would. My machine arrived on time. There were no EXTRA delivery charges at the last minute. Every communication was pleasant and cheerful. This has been not only a good experience for buying a sewing machine....but probably one of my most pleasant and enjoyable online shopping experience....period. I absolutely mean these words too! Just cant say enough positive things here. Forget the others (goldstar is terrible) and go here first. Bryan
By Bryan
The customer service is very good. The shipping was fast. The sewing machine 206rb5 is a great machine!! Makes my 206RB. Will be buying more equipment from this company! Customer service will take care of you! Thank you Moe!
By Adam C.
Everything with the order was very smooth.
By Dillon
Great service
By Luis Fernando G.