Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
71 reviews
Jace AISelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jace AI is your intelligent assistant for managing email and scheduling with less effort. Designed for busy professionals and growing teams, Jace helps you save time by writing smart email drafts, organizing your inbox, and handling scheduling tasks — all in one clean interface.No more chaos in your inbox.No more back-and-forths to find a meeting time.Just faster communication and a lighter workload.Start using Jace and experience what it’s like to actually stay on top of email — without spending your whole day in it.
Jace AI (jace.ai) has 71 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 54 reviews with 5 stars · Clear filters
This is like magic, it just works, and it works so much better than you would expect. Its true automation done fine tuned to the perfection
By Tomas O.
Response from Jace AI· Dec 19, 2025
So happy it’s working even better than you expected - “like magic” is the goal. 🪄✨ Thanks for the amazing review!
They have the best support team ever
By Yash K.
Response from Jace AI· Dec 11, 2025
Thank you so much - our support team just blushed a little reading this :) We care deeply about being fast, helpful, and human in every interaction, so it means a lot to see that noticed. We’ll keep doing everything we can to live up to that reputation!
I love you app
By Dylan R.
Response from Jace AI· Dec 11, 2025
We love hearing that you love the app — thank you! We promise to keep earning that feeling by delivering a product that’s fast, reliable, and just a little bit magical.
Wow, just wow. And I thought Notion Mail is good.
By Paweł M.
Response from Jace AI· Nov 28, 2025
that’s amazing to hear! 🤯 Thanks for giving Jace a try. We’re thrilled it’s making such a strong impression, and we’re constantly improving the platform so it keeps getting better from here.
The best email assistant that I've tried. And I've tried A LOT.
By Darius F.
Response from Jace AI· Dec 11, 2025
that’s incredible to hear! Knowing Jace stands out after you’ve tried so many options truly means a lot to us.
It's so easy to make a draft, Love it!
By Krystian N.
Response from Jace AI· Dec 11, 2025
So great to hear this — thank you! 🙌 We love that drafting with Jace feels so easy for you.
Great company to deal with, I made a simple mistake at sign up and customer service strait away replied and resolved my issue. Great to see a efficient nice company to deal with. Zofia was a pleasure to deal with and resolved all my needs. Thanks Jace team
By Nick
Response from Jace AI· Nov 20, 2025
Thank you for your kind words. We’re so glad to hear your issue was quickly resolved and that you had a positive experience with our support. We truly appreciate your feedback! Best regards, Team Jace AI
Great AI product that is useful. I've used Jace AI for few months as an early adopter. I love the logic and ease of use for such a powerful product. UX could be better but overall happy with the investment.
By Modi E.
Response from Jace AI· Nov 20, 2025
Thank you for your feedback and for being an early adopter. We’re really glad to hear you find Jace useful and easy to use. We also appreciate your note on the UX - if you’re open to it, we’d love to hear more. Please feel free to reach out at [email protected] so we can better understand your experience and continue improving. Best regards, Team Jace AI
