Legitimate business
Legitimate business that has good customer service with clear communicative skills and affordable/cost effective service.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iUniverse has helped more than 35,000 authors publish their books professionally and affordably since our foundation in 1999. iUniverse represents a great alternative to traditional publishing as we offer a full range of affordable professional self-publishing services—including editorial, marketing, and publicity services. And we have no intention of slowing down when it comes to creating new opportunities for self-published authors.
iUniverse (iuniverse.com) has 386 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 88 reviews with 4 stars · Clear filters
Legitimate business that has good customer service with clear communicative skills and affordable/cost effective service.
By customer
useful and enthusiastic interaction
By Amarathunga
I had a few bumps and bruises with some of Iuniverse employees...they were corrected...
By Wilsey T.
I Universe has a wonderful, professional team. The book was well edited and printed. The time involved was somewhat lengthy is the reason I chose four stars rather than 5. I enjoyed working with the individual team members, Gil, Ann, Heather Reed...the list goes on and on. I will recommend your publisher to other writers.
By Dr. Viola Lopez Madrid EDD, E.
It was a great experience!
By customer
Decent straightforward to get book published. Received books late because of lack of notification of book process. Have not involved marketing to comment.
By customer
The publishing team that assisted with submission and the design team that helped with production were responsive and easy to work with. I have a wonderful published product! The only downside now is that marketing is so expensive, so I've had to resort to doing it myself if I want to make any sales.
By D H.
We were guided throughout the process. We are happy with the quality of the book. A great experience.
By Alice