Love it!
Although sometimes it has its problems it is great!
By Brad B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
575 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Apple is listed under Video & Sound.
Apple (itunes.com) has 575 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 68 reviews with 4 stars · Clear filters
Although sometimes it has its problems it is great!
By Brad B.
I buy a lot of apps, if I could test or tryout apps, this would be a 5 star review for sure. But the fact that I have to buy an app that I may never use it's pretty frustrating.
By Bryce
I do enjoy iTunes and the features that it offers. But it seems like half the time I open iTunes, it freezes and I have to force quit and restart it to get it to work.
By Michelle
All music, easily categorised, reviews available, star ratings and good prices and album/artist information too!
By HappyCustomer;)
I've had trouble with a couple of songs not downloading correctly and the store kicking me out a few times. However, customer service helped me immediately by resending the songs. I'm not sure why the store doesn't come up all the time or kicks me out though.
By Shawna
I think that without iTunes could not live. The best program in the world for my favorite music and video for my iphone.
By Siniša K.
Everything an iPod/ iPhone user needs - but can be a little expensive
By Martin S.
So flexible to use.
By keith S.