Okay but not great!
Okay but not great!
By Sebastian S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
575 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Apple is listed under Video & Sound.
Apple (itunes.com) has 575 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 51 reviews with 3 stars · Clear filters
Okay but not great!
By Sebastian S.
I can't believe that I ve spent money in this joke. Bad service
By Mirana P.
Gives you exactly what you pay for!
By Hans V.
I like this service, as you can find new songs soon after release, however sometimes they sound too quiet or the sound quality leaves much to be desired
By Steve C.
I was charged from some I tune I am asking for refund I was charged £52.99 and ask for refund I called my bank ask refund the customer service was absolutely disgraceful as me got charged from the bank of Scotland twice £52.99 which I don’t use the website or I ask for refund and it been account and get recharged at £72.00 what bad service from iTunes would like my refund from April may 2019 won’t be able to use service or website please help with refund and not get charged twice for which not used or charges millions and billions people get scam be aware of this scam
By Arif U.
The service is crap, it needs improving.
By Jamie
I don't understand why keep sending me ads for music & movies but when I try to buy them, they say that those movies are still not available in my country.
By Lenny R.
I like Spotify more tbh
By Sally C.