Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
734 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.
itoolmax.com (itoolmax.com) has 734 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 19 reviews with 3 stars · Clear filters
These solar LED lights are decent for my garden, though the brightness can be a bit inconsistent, particularly after a cloudy day.
By Makhi D.
Response from itoolmax.com· Sep 1, 2025
Thanks for your feedback! We're constantly working to improve performance, especially on cloudy days. Hope they still bring some light to your garden! 🌦️✨
My flashlight ordered stop working in less than a year. I initially charged fully upon delivery. Haven't used yet. Will not charge or turn on. Contacted cust support and they asked for details on how im using the flashlight. Im asking for a refund or replacement. Will change review once my issue is resolved. Update...been in contact sent in info needed. They stated they wpuld send replacement but I would have to pay shipping.
By Rodney S.
Response from itoolmax.com· Aug 18, 2025
Hello Rodney, We apologize for the inconvenience you experienced. We've verified your order status, and our customer service team is following up. To better address your issue, please provide the relevant information requested by the customer service team. Thank you. Wishing you all the best. iToolMax Team
I found the seat to be too low and the seat seemed to turn around.i am 78 and I had a hard time getting off of it.i shouldn’t have bought it.unfortunately I cannot use it
By Dianne B.
Response from itoolmax.com· Aug 18, 2025
I'm sorry to hear the seat didn't work for you. Your feedback will help us improve this product.
The lights are great but the plug they supply is cheap and nasty! Plug stopped working after about 20 days of using the lights. Changed to a apple plug and all is well.
By andy B.
Response from itoolmax.com· Feb 7, 2025
Thank you for taking the time to share your experience with us! We are very happy to know that you are very satisfied with our products. It is very valuable for us that you are willing to take the time to share your thoughts with us. We are honored to have you as our customer. If you have any questions, you can contact us online or contact us by email: [email protected]. We will do our best to provide you with satisfactory service.
I ordered a jumpstarter and cordless handheld power wash to use on my boat as it on a mooring for the winter months. The order was placed on the 2/12/24 and I received delivery on 23/12/24 to Cork, Ireland. I needed to use the jumpstarter almost immediately on my car and was glad that I had it. I eventually tested the power wash and satisfied that it could clean the decks and hull just on one battery. The only complaint I have is the disconnect between the supplier and carrier. I was unable for sure to say that the product was in transit. There was only one days warning that the product would be delivered. Needless to say I was overjoyed when the products were delivered to my house. So I am well satisfied.This my experience with this company. Update on 27/01/25 Encountered a problem with power wash when spout c/w nozzle broke away from gun casing while in use leaving brass holding nut behind. Contacted support twice but no answer. After sales support not good. UPDATE After sending two further emails an order was placed on 14/2/25 to replace my nozzle and tube free of charge. I was asked to pay shipping only. I received the replacement part on 3/3/25. So overall a legitimate company with good products but poor service after items are ordered. But a legitimate company. I initially thought I was scammed but was proved wrong. For your information...cheers!
By Anthony M.
Response from itoolmax.com· Jan 20, 2025
Thank you very much for taking the time to share this wonderful experience with us! We are sincerely delighted to know that you are very satisfied with our products. It is invaluable for us that you are willing to take the time to share your thoughts with us. It is a great honor for us to have customers like you. Here, I need to explain the logistics situation to you. It is the peak season for logistics, and it involves cross-border transportation. After the package arrives in Germany, it needs to be transferred to Ireland. Multiple factors have caused delays in delivery time. Thank you again for your understanding and support.
Only minor complaint of the cordless sprayer is that it's a bit heavier than expected, but it does a great job with even paint distribution. I'm thrilled with the results on my garage door!
By Aida H.
Response from itoolmax.com· Dec 27, 2024
Thank you for taking the time to share your wonderful experience with us! We are glad to hear that you are satisfied. In addition, we sincerely thank you for taking the time to share your thoughts, and we are lucky to have customers like you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
This trimmer is great for regular yard maintenance, it's good for trimming the grass but it struggles a bit with thicker grass.
By Sergio T.
Response from itoolmax.com· Nov 18, 2024
Hello. we sincerely thank you for taking the time to share your thoughts, and we are lucky to have customers like you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
This is our second weed trimmer tool. The first lasted exactly one year. We have almost 2 acres so we used it often. The down side is that the batteries have such little life. It’s a lightweight tool which is easy on your back also. Can you make a better tool? If so we would also buy one. We like the product but for the price, it should last more than one year.
By Nikki R.
Response from itoolmax.com· Oct 24, 2024
Hello. Thank you for your review. Regarding the battery, if you want to order the battery separately, there is a link to the battery on our website. We are committed to bringing quality products to our customers, so we will upgrade the grass trimmer. Please pay attention to our website. Thank you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
