Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Incredible Daily Deals on Tablets, Computers, Electronics, Mobile & Accessories.
iTechDeals.com (itechdeals.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 375 reviews with 5 stars · Clear filters
Recently purchased a product from them with 8 gb of memory; next day I learned I would need same, but with 16 gb minimum to do the job properly. They canceled the order upon my request with no delay. Wonderful service with immediate response. Pat Davern
By Pat D.
Very easy to do business with. Product as described and they have great customer service.
By Wanda H.
Amy greatly helped me to return the defective Ipad Air. I love to buy from ITechDeals again.
By Phi L.
I ordered a product from iTechdeals that ended up not working. After contacting customer service for an RMA request within the 14 days of the delivery date and explaining my reason for return, Mary informed me that my request was granted. Though I had to pay for return shipping, iTechdeals refunded my money. I used Paypal and learned after the fact that Paypal pays for return shipping. I wish I knew Paypal did that before sending the return back to iTechdeals.
By Dustin C.
The customer support team was absolutely awesome. My purchase did not work out as I was unable to log onto the computer. The ITech team communicated with me daily. First we tried troubleshooting so they provided recommendations. When that did not work, they obtained manager approval for free return. I think it is easy to provide a good customer experience when you are selling but ITech made what could have been a disgruntled customer happy by handling a defective product experience with care, professionalism, courtesy and timely!!! Thank you Mary. I have already referred a customer and will not hesitate to purchase again. Pamala H Bridges
By Pam B.
Excellent customer service. Timely and satisfying responses to inquiries. Help resolved issue quickly.
By Gary H.
Like I said earlier the communication was a little slow the website says you will be contacted within 24 hours it was more like 48 but being a holiday that might be the reason for the slow communication thank you
By James E W.
I received a product that was inoperable. Customer Service arranged very quickly to have a replacement shipped to me without requiring me to send back the original item.
By Ted P.
