They pay you way too little
They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.
By Pieter
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Toluna, the easiest way to ask and answer questions and get rewarded for sharing your opinions.
Toluna (it.toluna.com) has 96 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 43 reviews with 1 star · Clear filters
They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.
By Pieter
Buongiorno, dopo aver provato il servizio ho realizzato che era solo una perdita di tempo. Dopo un po’ di tempo ho iniziato ha ricevere 2 email al giorno tutti i giorni e ho provato in tutti i modi a disinscrivermi, tuttavia ogni volta mi rimbalzano su una pagina che dice che in quel momento è impossibile disiscriversi. Ora dopo 2 mesi continua ad essere così e inizio veramente ad essere seccato. Potete dare la possibilità alle persone di disiscriversi dal vostro sito!!!!
By Ame F.
Toluna was very enjoyable and helpful at first, but recently, after I had accumulated 190000 points (weeks of hardwork) ready to claim my £35 payout, my account no longer was able to sign in. At first I assumed it was a general issue because I also read a lot of similar complaints online. I decided to send an email few months later and was told by a staff called Serena R that my account had been suspended for ' Violating their terms and conditions ' which was very convenient on their part. There was no notice whatsoever. Very Disappointing & laughable service. And a SHAME.
By Vicky F.