Internal Revenue ServiceReviews of irs.gov

Slow, late and never answer the phone. Government is terrible!!!😞

So IRS is quick to take our money, but to gice our money or inquire about our money it takes long call hours .. 2 hours , 3 hours of wait time for a call? What do they do that takes so long? Sit and enjoy the air conditioner .. their customer service number is bogus. They don't help . The IRS is just a major joke and I am getting an incentive to write this. Tax me on that too .

Been trying all day to talk with someone about a notice I received. Every number you call or get transferred to ends up tellling you to call back later...too busy to help you? At ONE point I was able to leave a call back number. They called back about an hour later. Started talking to the rep and she hung up. What is going on with this place. Service is zero?????? What are we paying them for? It is now 4:38 ET and I am still on hold and have been for over an hour. Help?

15 -30 Minute Hold...Whatever!!! Still had Not Talked to Anyone after 45 Minutes I have Other things to do besides sitting ON HOLD all Day, while Someone has Nothing Better to do...Good Luck getting your Money now

Automated service is designed to ignore callers and repeat unhelpful information. I've waited *more than * 4 weeks and I still don't have my refund AND the website DOES NOT UPDATE DAILY. Our governmental offices are HORRIBLE!

I have tried for HOURS OVER SEVERAL DAYS to log in, and I already did my multi-factor approval. But that INFAMOUS sign-in loop appears EVERY TIME. I have searched EVERYWHERE and added incognito, etc., etc. what will happen to my refund since I can’t add my bank info. Is there a HUMAN at IRS that can break the curse on this website?

I called everyday can never get a hold of someone to verify if document was recieved. As am writing this review I am on the phone for one hr and 34 min .i chose a call back believing that i would get someone since i waited hrs on the phone daily with no answers. Today I chose call back which I got the return call but sat on the line with staff having their own conversation; even said good bye to ones leaving for the night. Right at this moment singing in the back ground . one hr plus still no answer to the phone,I decide to hold on with update on time spent just listening. Seems like its one person there now. 8:10 pm am on the phone still hearing the individual in the background .at 8:16pm I got disconnected no one ever came to the phone. So I spent two hrs on the phone just listening to staff without anyone acknowledging I was on the phone.

I did my taxes in the welfare I was expecting money back and they gave me nothing but making pay they keep raising it up I'm on the phone calling different numbers to pay and nothing it's very hard to reach these people they are so unprofessional and they owe me a lot of money but refuse to pay me because the corruption is very high in California and they use there stupid government jobs to help there friends and charge people they dislike.