i had a question and instantly had the…
i had a question and instantly had the best response by customer service if i could give 10000 stars i would
By gabriel
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
426 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ionpeptide is listed under Chemicals & Plastic.
Ionpeptide (ionpeptide.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 387 reviews with 5 stars · Clear filters
i had a question and instantly had the best response by customer service if i could give 10000 stars i would
By gabriel
So far great experience! Customer service was extremely responsive and my order came very quickly. I have yet to research this product however I am optimistic.
By Lilah
10/10 I forgot to add something before checkout and customer service not only was able to add to my order they covered additional shipping charges. Service is phenomenal.
By Rosie H.
My shipping address was wrong, customer service was so helpful and got it changed in the matter of an hour. One of the best pep companies I’ve ordered from customer service wise. Will be ordering again.
By Ari
I’ve received my order. And I thought the bottom was empty. Contacted customer service live chat. And they assure me that it’s not empty that it comes in powder form and I needed to add Bacwater. I was not aware that it came in powder form. The representative on live chat was quick to respond and it assured me my order was correct. Thank you for the knowledge as I am new to the peptide world.
By Cole P.
The customer service was great they were very quick to respond and fix my issue right away no, when checking out I made a mistake on my end and I contacted customer service and they responded very quickly and made the process very easy and that is greatly appreciated when doing online orders
By Kristin
Always great customer service! And almost no wait time 😅
By Deeee
Customer service was quick and efficient. They helped me right away and were able to answer all my questions. Very pleased.
By Danielle N.