Interval InternationalReviews of intervalworld.com

𝙸 𝚛𝚎𝚚𝚞𝚎𝚜𝚝𝚎𝚍 𝚏𝚘𝚛 𝚖𝚢 re𝚏𝚞𝚗𝚍𝚒𝚗𝚐 𝚋𝚊𝚌𝚔 𝚝𝚑𝚛𝚎𝚎 𝚠𝚎𝚎𝚔 𝚊𝚐𝚘 (𝚜𝚞𝚌𝚌𝚎𝚜𝚜𝚏𝚞𝚕) 𝚝𝚑𝚛𝚘𝚞𝚐𝚑 𝚝𝚑𝚎 𝚗𝚊𝚖𝚎 𝚘𝚗 𝚖𝚢 𝚙𝚛𝚘𝚏𝚒𝚕𝚎 𝚙𝚒𝚌𝚝𝚞𝚛𝚎 𝚊𝚗𝚍 𝚝𝚑𝚎 𝚊𝚌? DO NOT USE THEM

HORRIBLE. I am SOOO glad that Marriott is reconsidering their involvement with this terrible third party company. First of all, the customer service is atrocious. Not based in the US, so hard to understand people and they do NOT care about helping. Rude and not accommodating. Also, we have noticed a HUGE decline in availability for getaways and rooms. Literally practically ZERO 2 bedrooms pop up anymore. Not worth it. Not to mention their app crashes all the time, and different options exist on the app vs. website, for example setting a watch list. Their platform is outdated, and lacks accurate info. Old pics, outdated policies for resorts as well. I hope Marriott dumps them SOON.

Total Scam Don't use it even if it's 'free'...which it's not f you want to use it. Unfortunately, zero stars is not an option. I've made 10-12 calls (& counting) to try to use / exchange my home resort points. I've been told several different procedures by numerous people...and every time it changes. Their price for the cruise was marginally less than booking directly through the cruise line. Save yourself the aggravation and hours on the phone; just spend a few hundred dollars more and deal with a reputable company. One guy even had the nerve to ask me if I wanted to renew my membership...which doesn't expire until July! I FIANLLY got it 'right'...or so I thought. Today, Interval calls to say my home resort didn't transfer the points...AFTER I paid the exchange fee of $200.

Interval travel is a SCAM! Stay away

1) Took 3 separate calls to get past AI trying to route my call 2) Call #4 - Finally Reached Agent #1 who asked me to hold on - then call went dead and I got the Survey Question 3) Call #5 - Reached Agent #2 who transferred me to Agent #3 who took my info and was able to provide status. Terrible overall service starting with defective AI screening and poor phone network - Very, very frustrating to be a customer of the operation.

Complete scam. No soul whatsoever. Stole $449 of my hard-earned money for a valueless certificate. Won't answer calls and refuses to refund.

Since at least mid-December 2024, when you call any of Interval's contact numbers, the system says they are experiencing system issues and hold times will be longer than normal. This then puts you into an endless loop of hold music. They simply never answer phone calls for help. Interval sucks.

I tried to deposit my week and the system would not accept it. The page says to call me resort. My resort said everything was fine on their end. I tried again. It failed. I emailed customer support at Interval. It took a day for them to get back to me and tell me to call them because they couldn't fix it. I called and they said with the delay my deposit was late and worth less. I told them it was their fault and they said it was my fault. I did my job in time. Their system was the problem and they blamed me. Horrible ethics.