IntertekReviews of intertek.com

Never use them! I spent £90k on certification, only to receive certificates with standards that expired two years ago. Despite my efforts to get an explanation from Intertek, I've had no luck. Their customer service and after-service are nonexistent, with weeks passing before any acknowledgment of complaints and months without updates. It's unbelievable that this company still operates. Avoid them at all costs. Legal action to recover my money is imminent. Unbelievable!

The servers and services are down from 7July inclusive and today 16 July 2023 still down. No public info for clients. We don't know if Chinese or Russia attacked them or encrypted their data. Lack of IT security investments for years. Just profit, make profit, fill in the pockets. We wait for bankruptcy...

Doesn't answer the phone. Website is down. Doesn't respond to emails.

Disappointing we have tried to do some testing and experiments based on our projects from them but they were too late to reply and when they replied they couldn't any of the experiments nor reply on time later I went to catest.co this is a China based company that really had the best prices that I could find and they finished the job with under 2 weeks. They really did all that i requested for the 1/10th of the price here in US

We tried to enlist the assistance of Intertek for a project requiring independent analysis. After 3 months of emails & 'phone calls, most of which were not acknowledged, we are no further forward. We don't know if their lack of communication is by design or incompetence. Because of the sensitive nature of our enquiry we now wonder about the impartiality of this company.

I have given up trying to chase up Intertek for a quote requesting their services for some physical testing. We held a short meeting, they said they would get back to me with a quote and they haven't bothered. I followed up with them trying to give them another chance but they have failed to respond. Disappointing and unprofessional.

This company is shockingly appalling. I have never, ever, experienced such incompetence. I truly hope you avoid them. Need testing services? Try i2Fast or Eurolabs, or one of the other companies, not these guys.