insuretostudy.comReviews of insuretostudy.com

Pretty bad. I always held the belief that insurance companies and brokers are scam artists, but Insure to Study takes the cake. They market themselves as comprehensive and as covering pre-existing conditions, only for this to... not be true? Steer clear from them, pursue AON instead if you can. They make bold claims and falsely market themselves as covering pre-existing conditions, only to stiff you when you genuinely have any need beyond a basic, general appointment. Terrible customer service who seem unaware of what the insurance covers, only for a director to come out and make false accusations and lie. Find any other insurance provider, or don't spring for Master + because in reality, its probably better to save your money. Terrible company.

The billing and invoice system is extremely unclear and difficult to verify. The online portal does not properly distinguish between payments received and payments made, which makes it hard to understand what is actually outstanding. In my case, it mixed different entries in a way that made it impossible to confirm my real balance. On top of that, I received a collection notice claiming I had missed a payment, even though I had already paid and the timing of the alleged “missed” period was not consistent with the due dates communicated to me. When I contacted support, I was told the portal is “not live,” which further adds to the confusion, since it is still being used as a reference point for payment claims. Overall, the experience has been frustrating due to unclear accounting, inconsistent communication, and an incorrect collection claim based on what appears to be a system or administrative error.