Prompt and professional service
Prompt and professional service, they went to multiple providers and found the one that works best for my family and I.
By LOS M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
InsureOne Insurance is your one-stop-shop for all your insurance needs: Home, Auto, Business, Renters, Motorcycle and more. We work with best-in-class carriers nationwide to deliver:Personalized Insurance coverage at the best price.Best-in-class service tailored to your needs.Convenience over the phone, online or in store - anytime, anywhere!
InsureOne (insureone.com) has 166 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 158 reviews with 5 stars · Clear filters
Prompt and professional service, they went to multiple providers and found the one that works best for my family and I.
By LOS M.
Chris was very knowledgeable and made sure I understood everything before we ended our chat. Has kept in touch after the fact to see if I had any other follow up questions.
By Stephen S.
Pleasant Experience
By Jose Roberto E.
Response from InsureOne· Feb 12, 2026
Thank you for sharing the personal experience you had with our agency today; this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
....NOT what we expected...actually much more than we expected...AND in a most positive AND exemplary fashion....VIRGINIA DRAKE certainly "earned" every single POSITIVE comment(s) we could ever bestow on how she performed her job to ...purr...purr..PERFECTION!
By Steve B.
Response from InsureOne· Feb 6, 2026
We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!
Norma was very helpful and professional throughout the process of obtaining my auto/renters insurance policy
By Oscar
Response from InsureOne· Feb 2, 2026
We are happy to see positive comments about our customer service. This gives us peace of mind knowing our agents provide quality service and great rates. Enjoy your day!
Working with Mike was great. He answered all my questions and was a pleasue to work with.
By Kenneth Michael M.
Response from InsureOne· Feb 2, 2026
Thank you for sharing your comments on the service provided by our agent. This helps us understand and appreciate the service our team provides for our customers. Have a great day!
Getting a quote on my auto and homeowners insurance was very easy. Donna was great to deal with, she took care of everything so quickly. I was able to sign documents online and handle the transactions over the phone. I did not have to take time to go to the office. I hate dealing with insurance, especially the process of getting quotes and changing carriers. However, Donna was so efficient and the process was so easy, I was truly amazed!
By Jenny L.
Response from InsureOne· Jan 29, 2026
Thank you for sharing your positive experience. We are happy to have agents with great people skills and great customer service working here, making our customers feel right at home. This gives us the comfort of knowing our customers are being treated well. Customer Satisfaction is our top priority here, and we could not do it without your support. Have a great day!
no waiting , great prices , and best customer service I've had
By customer Eduardo Sanchez J.
Response from InsureOne· Jan 27, 2026
Thank you for sharing your experience with us today. Remember, our team is always there to help you with your insurance needs. Enjoy the rest of your day!