Awful online purchase experience.
Flute failed after 20 days. Their return policy is 15 days. They told me to fix it myself. Worst customer service ever. Go elsewhere folks.
By Scott Y.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
InstrumentalSavings is listed under Music & Instruments.
InstrumentalSavings (instrumentalsavings.com) has 2 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
2 approved reviews, newest moderated first
Flute failed after 20 days. Their return policy is 15 days. They told me to fix it myself. Worst customer service ever. Go elsewhere folks.
By Scott Y.
and got a great price, a nice warranty, the flute was here in 5 days, and it is gorgeous. I want to buy a harp from them next! I can't believe what a lovely buying experience I had, and my granddaughter loves her flute.
By Lea Anne Z.