InstawirelessReviews of instawireless.com

i bought a razr 2025 from this company. they said it was unlocked. it isn't. it's locked to att i've contacted att multiple times. the response is phone is ineligible for unlock. i've contacted insta wireless multiple times. when i spoke with a customer dervice rep last week i was told a return authorization would be issued if i cannot get the phone unlocked. i'm currently getting a stone wall from their email responses and they don't pick up the phone. please issue an rma so i can get a refund on this product. thank you.

rarely leave negative reviews, but I feel other buyers should be aware of my experience. I purchased a Motorola Razr+ 2025 that was advertised as "Unlocked | Made for US." After receiving the phone, it consistently displayed AT&T branding and software. While it may have been carrier-unlocked, Motorola support advised me that it was an AT&T Prepaid unlocked device and told me it could not be flashed to Motorola's standard factory software. When using the phone on Verizon, I experienced repeated activation issues, connectivity problems, system crashes, failed calls and text messages, "Emergency Calls Only" messages, and other reliability issues. I spent considerable time working with Verizon, Motorola, Walmart, and the seller trying to resolve the problem. The seller's primary suggestion was to restart the phone. Unfortunately, that did not resolve the issues. To Walmart's credit, Walmart ultimately approved a refund after the problems could not be resolved. However, I still have to return the phone and wait for my refund before I can purchase a replacement, leaving me without a reliable phone in the meantime. My experience may not reflect every customer's, but based on mine, I recommend buyers verify exactly what type of "unlocked" device they are purchasing and ask questions before ordering.

Bottom line is I ordered a Factory Unlocked S22 Ultra from instawireless in 'Excellent' condition, and this is exactly what i received. A lot of sellers will claim their phone is 'unlocked' but this is often not the case. Instawireless provided the exact phone as listed -SM-S908U1 (correct SKU for USA unlocked Samsung S22u). My new phone came in much better packaging (small 'Box' designed for smart phones) which is MUCH better than most merchants would provide. Also included was a fast charger and the correct USBc cable. The phone was in a protective plastic sleeve and literally looks brand new, not a single blemish front/back/sides. I'm not sure if this phone was refurb'd for a cracked screen or not, its literally impossible to tell. if so, the replacement looks and feels as good as Samsung OEM. It looks, feels and performs like a brand new phone in every aspect. Considering this particular S22 Ultra was also one of the cheapest for an 'Excellent condition S22u, Instawireless is my new go-to merchant whenever I'll need Renewed Phone in the future.

The phone came in an works as it should and in excellent condition as it should be. No issues at all. Thanks guys! (F.Y.I) Edit, BE VERY CAREFUL WHO THE SELLER IS WHEN PURCHASING!! The reason say this, is that I bought this phone the first time everything with it was perfect I still have no issues with it at all it functions how it should. SO I decide to buy it again for my mom for her birthday. This one I bought from a different seller that had it a little bit cheaper, when I got it I first looked at the phone before giving it to my mom. It had came with a lock on it called a google FRP lock. This lock is on because the tech left there google account login when it was reset. I had to make a decision to refund it or figure it out myself.

Great price excellent devices and on time shipping

I am very happy with the transparency of my phone exchange and help from insta wireless for my phone issue I would recommend to someone else for purchasing devices

I wasn't sure if I could get my hands on the latest iPhone 15 without shelling out a fortune, but then I found Instawireless! Let me tell you, I was a little skeptical about buying a renewed phone, but let me just say WHOA! This thing looks and works like it just came out of the box. The battery life is amazing, and I haven't had a single glitch. Seriously, I can't believe the difference in price. Instawireless is the real deal, folks. So happy with my purchase!

They are amazing and they have a great selection. I recommend them.