Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
12 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 2011, Inspirato is the innovative luxury travel club that provides affluent travelers access to a managed and controlled portfolio of hand-selected vacation options, delivered through a subscription model to ensure the service and certainty that discerning customers demand. The Inspirato Collection includes branded luxury vacation homes available exclusively to subscribers and guests, accommodations at five-star hotel and resort partners, and custom travel experiences. In 2019, Inspirato improved travel by introducing Inspirato Pass, the world’s first luxury travel subscription that includes all nightly rates, taxes, and fees.
Inspirato (inspirato.com) has 12 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 12 reviews with 1 star · Clear filters
Inspirato was great when we first signed up. They ended up changing a lot of things which lost the value of the pass. When we attempted to cancel, we had to wait 30 days which is fine but once that 30 days was help theyre still charging me and its been 60 days and $5k later after those 30 days. They keep saying they're going to cancel and refund but they have yet to.
By Penili P.
Total scam. Bought a 3 night stay and unable to use it anywhere. I tried looking at numerous locations over numerous months. Nothing available ever, anywhere.
By Jennifer S.
Very bad availability. Cancellation policy is excessively punitive. You can actually get lower rates at hotels by not using inspirato.
By Jeffrey C.
They are a SCAM! There is a great chance they will keep your money and not allow you to book. The CEO (Brent Handler) and management only care about lining their pockets. BRENT stepped down and ran up massive amounts of debt, left the company at a valuation of $34 million dollars, and stole millions of dollars from investors. But, in leaving, he gave himself a half million dollars, paid insurance, and 100k in paid vacations. Also, gave the VP almost 1 million to leave and threw in a gag clause... Most of the reviews are workers. SCAM!
By Jayson L.
