Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
102 reviews
In Sense BotanicalsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Botanicals and Kratom are fresh, clean & filler-free. We go above & beyond to make sure that the products we offer are top-quality, starting from when its grown, to when we import it directly from Indonesia, to when it arrives on your door step. We follow cGMP standards, always!We pride ourselves on good customer service...always.
In Sense Botanicals (insensebotanicals.com) has 102 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 98 reviews with 5 stars · Clear filters
Quick, efficient and hassle free ordering and customer service with prompt delivery!
By Michael A.
Response from In Sense Botanicals· Dec 15, 2021
Hey Michael, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
The best place for quality kratom at great prices. I just got the rise and shine blend and I love it!
By Laquetta S.
Response from In Sense Botanicals· Dec 8, 2021
Hey Laquetta, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Always great to deal with!!! Rebecca is always so helpful, and I thank you for always helping me out
By Jennifer J.
Response from In Sense Botanicals· Dec 31, 2021
Thats our job, to help all as much as we can. Thank you for letting others know how we are with each and every customer. :)
One of the most phenomenal and trust-worthy vendors of this unique industry. Thank you for your life-changing products. Be well.
By Alexander L.
Response from In Sense Botanicals· Dec 31, 2021
Thank You, we see you are one of our longer term customers that continues to buy our great products, because when we created this company, years ago, consistency was one of the hardest challenges. Though our hard work and sampling of many suppliers, we finally found some that were of the same mind as us. Thank You for your loyalty.
I’ve been ordering from Insense botanicals for a few years. If ever I have an issue with anything Rob or Rebecca helps me out right away no questions or complaints. Awesome people!!!
By Jennifer A.
Response from In Sense Botanicals· Dec 4, 2021
Thank you, customer support is very important to us. We like keeping people happy.
Fast service, friendly people, product was as described, no surprises, no complaints! Thank you!
By Rory
Response from In Sense Botanicals· Dec 4, 2021
Thank You! You have been a long term customer and we love helping everyone. Thank you for your kind words :)
Rob and his crew have served exceptional product and customer support for years. I have been shopping this site exclusively for 5 yrs now and have zero plans of shopping elsewhere. They take their busines serious and treat their customers first rate.
By B D.
Response from In Sense Botanicals· Dec 4, 2021
Thank you. Loyalty comes for us, from doing the right thing.
I was happy to order from you guys. I do not quite understand the extra step for purchases. However, considering there was an issue just days after I ordered, it was nice to know my info was somewhat protected.
By Col.
Response from In Sense Botanicals· Nov 24, 2021
The things any Kratom Vendors have to do nowadays just so their customers can make credit card purchases can be different at times. Even with the extra steps, we try to always make it worthwhile to our customers. Thank you, we are glad you enjoy our products.
