Amazing experience because they helped…
Amazing experience because they helped me with my problem that I put the wrong address they fixed it right away . We need more companies like this . Highly recommend
By Sarahi E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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129 reviews
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inscentswaterfall.com is listed under Malls & Marketplaces.
inscentswaterfall.com (inscentswaterfall.com) has 129 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 64 reviews with 5 stars · Clear filters
Amazing experience because they helped me with my problem that I put the wrong address they fixed it right away . We need more companies like this . Highly recommend
By Sarahi E.
I was of the impression that my package was taking too long to arrive but after several emails ti inquire I found out that I was mistaken. The customer service staff explained everything to me and I received the product when they told me I would. The company should be very happy with your Customer Service, I found them to be Great. Thank You Very Much Glenn A Lake PS: Happy Holidays To All
By Glenn L.
I placed an order on their website. The webpage, confirmed my order. And my bank account was correctly charged. I did not, recieve my confirmation email. I reached out to customer service. And they were absolutely, wonderful. While I, never did recieve my email. The woman I spoke with; reconfirmed my order. And sent me, in her email, my tracking number, invoice number, everything I needed. Very helpful. Fast response time. Excellent customer service.
By Robert
The customer service and help I experienced was excellent. I highly recommend doing business with this company.
By Tommy S.
I was very pleased with the outcome of my experience. Very professional and very good customer service!
By Jeff L.
Quick to respond to Email and solve the issue!
By Kat
I ordered this for my granddaughter birthday gift, she LOVED it. I ordered another one for my other granddaughter for christmas. Joelyn Davis Ca
By Joelyn M.
I love how the smoke trickles down so beautifully, and the cones that came free with the order smell AMAZING! Lavender is my favorite :).
By Francene S.