Scam
Don’t bother buying cones only smell of smoke waste of money
By Julie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
inscentswaterfall.com is listed under Malls & Marketplaces.
inscentswaterfall.com (inscentswaterfall.com) has 129 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 54 reviews with 1 star · Clear filters
Don’t bother buying cones only smell of smoke waste of money
By Julie
Don’t touch this stuff, I got more money taken out of my account then stated on my order, the burners only last 5 minutes anyway. I wish I knew how to get a refund, anybody help? Can anybody help me to be refunded from that shameful company please
By Sue D.
AFTER 17.94 PAYMENT CHARGE £97 DISGUSTING SCAM WEBSITE DO NOT ORDER!!! DO NOT ORDER FROM INSCENTSWATERFALL.COM OR INCENSEFOUNTAIN.CO
By Asjad
I have now got a full refund after getting PayPal involved. I will never buy from this company again. Steer well clear
By Marion Lewis S.
This is a scam website. It pop up in the frauds’heaven of Instagram. They ask for little price and then scam your card and take over £100. When I sent a fraud alart, I contacted her and she is refusing to refund, even when I said it was a fraudulent purchase within minutes of the transaction. Not in UK and probably not USA based. The lady seems to be Indian, so I re in it us a India based scammer.
By Sam S.
Scammers. These people have ripped me off for £86.26 they say the item price came to 32.28 I paid with paypal then an hour later they took another £53.98 I didnt not authorise this and when I emailed them to cancel it within a few hours they offered me some free inssnce to continue I said no I want a refund they didnt answer so I emailed them 3 more times to say please cancel and refund then I got an email to state they had posted the items they have ripped me off do not buy from them they ignore your emails and do not want to give refunds or cancel orders, this has cost me nearly £87 for 2 incense waterfalls that are on Amazon for £10 each anyway complete rip off company
By Veronica W.