inscentswaterfall.comReviews of inscentswaterfall.com

Great product, love watching the flow of smoke. Enjoy the smell of the inscents.

We love this waterfall incense burner. It is amazing to watch.

Well I had realized after I completed my order with the inscents waterfall company I realized my shipping address was incorrect so I reached out to them and provided them with the correct shipping address and by the next morning they had put the correct shipping address on my order

I ordered this incense burner and extra cones on the 22nd of March. I still hadn't received the order on April 3rd. I saw the ad again on Facebook on Sunday April 3rd I made a comment that I had ordered mine almost 2 weeks before and hadn't received the order. I figured I was out my money. On April I had a message from the company asking me to send my order number and registered email so they could see where the problem was. I had never received an order number so I sent them my email and the day the money was taken out if my account. I received my burner today along with 400 cones. I am very pleased with the quality of the product and very impressed with the customer service. I will definitely do business with the company again. Thanks so much Debi Smith

I thought I had ordered too much, and I actually did, didn't mean too. I emailed the company trying to dispute the charges and get my money back, once the representative emailed me back and told me the situation and the deal I actually received and not to mention the politeness and the quickness of how they responded was extremely sweet and appreciated. So I actually decided to keep everything I ordered instead of getting refunded for the extra bags of cones I bought. I'm so excited to receive my order. Thank you so much again for the wonderful customer service! Amazing company with amazing employees.

Such amazing customer service. Responds to emails, answers questions and very helpful. I will be ordering more of these for gifts! Love love love this company!

I received my inscents waterfalls the other day. Unfortunately, one of them was shattered during shipping. I contacted inscentswaterfall.com and received a personal response and resolution within 24 hours. I was very satisfied with their customer service. I am now waiting on a replacement. I also want to add that the waterfall effect is breathtaking. I absolutely love this product.

OHMYGUDANESS, I LOVE BOTH MY WATERFALLS, THE SMELL IS AMAZING AND THE AROMA LAST FOR HOURS!! I HAVE GIVEN ONE AS A GIFT AND SHE LOVES IT!!! ONE IS AT WORK AND ONE IS AT HOME IN THE KITCHEN AND THE AROMA FLOWS THROUGH THE ENTIRE HOUSE!!!!