Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
493 reviews
Innovation RefundsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innovation Refunds helps SMBs navigate a broad landscape of federal incentives to accelerate their growth, expand their service offerings, and promote domestic job creation. By helping SMBs apply for and receive these benefits, we are assisting businesses across the nation with acquiring growth capital and develop financial security.
Innovation Refunds (innovationrefunds.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 455 reviews with 5 stars · Clear filters
Working with Kerby and Taylor was great experience They were both Knowable and was pleasure working with them. I would highly recommend them to my collogues and friends . Thank you Howard Weinstein
By Howard W.
The process was smooth through Innovation Refunds and they were very commutative but not pushy. They were always available to answer questions and were very patient. Glad we found them.
By Kerrie
Both Jacob Lee and Ryan Hugo have been extremely professional and have excellent follow-up skills. We are excited about getting our Refund and will post again once received.
By Carol S.
Our company first heard about the availability of government refunds on Sirius Radio and our tax attorney. As I result, we talked to several companies including Innovation Refunds. The reasons we chose Innovation Refunds are many. First of all, led by our terrific contact, Todd Christeson, they are the company with flawless follow-up and expertise. This was all a new process for us. Todd answered every question we had and made sure we understood the process. He even anticipated our questions. We were very pleased with his thoroughness and professionalism. And in the process, it is very important to have confidence and trust in the company. Todd exudes confidence and trust. Todd also is a great communicator. No matter what time, Todd answers his phone/emails. To us, communication during this process is critical. I never doubted the process or had any concerns with Innovation Refunds. There are many companies that do the same thing. The experience this company brings to the process is very encouraging. I strongly recommend Innovation Refunds...and Todd.
By BJM
Jennifer and Todd at innovation Refunds where absolutely amazing. They made the whole process painless. I was so appreciative on the weekly emails I received from Todd on the status updates of my refund and Jennifer’s helpful tips. I was always in the loop and I never felt like I was left out of the dark through the whole process. I would 100% recommend innovation refunds to my fellow busniess owners!
By Kelissa J.
At the beginning it looks too good to be true, but Joyce and Julie are truly professional at maximize your refunds! We Just got paid after a long wait but much worth it. Strongly recommended!
By Penn C.
We just wanted to take a moment to say Thank You to Innovation Refunds. They were smart, efficient and responsive to all of our requests and questions. They have facilitated to government grant to our company during a time when we really needed the help. Sincerely, Rob P.
By Rob P.
Huge shout out to Julie Mayer-Pohl! She held my hand through the paperwork process and now my company is getting 200K in ERC! I wouldn't have done this without the help of SunWest Bank, didn't know it was even available so thank you, SunWest!
By Silvia L.
