Great company!
I kept hearing their ads on the radio. I finally went online and began the process of a refund. Innovation worked with us every step of the way. They were very communicative and thorough.
By Pam M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
493 reviews
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Innovation Refunds helps SMBs navigate a broad landscape of federal incentives to accelerate their growth, expand their service offerings, and promote domestic job creation. By helping SMBs apply for and receive these benefits, we are assisting businesses across the nation with acquiring growth capital and develop financial security.
Innovation Refunds (innovationrefunds.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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I kept hearing their ads on the radio. I finally went online and began the process of a refund. Innovation worked with us every step of the way. They were very communicative and thorough.
By Pam M.
Ben Goerdt and Anival Torres have been incredibly helpful in our submission of our ERC Tax Credit. They are always available to talk and take all of the guess work out of the intense filing system. Thanks guys for helping us get the most out of our refund
By Zoe L.
Innovation Refunds came through for us and was able to get us qualified for some much needed funds to allow us to continue to run and grow our business. The overall process was streamlined and easy and they walked us through each step. This week the refund checks finally arrived and we're thrilled to put this money to good use!
By tae L.
Justin and Natalie were amazing to work with and so helpful. They answered all of my questions and concerns quickly and were in contact with me throughout the entire process. I can not recommend them enough!
By Vielka R.
We haven't got the money yet, but I'm comfortable to report the professional, timely and knowledgable efforts of the entire staff. I would recommend Innovation Refunds for anyone going this direction. Their website is very user friendly, emails are promptly returned, and they are result oriented.
By Jack C.
Lori and David did all the work and, along with their attorneys, completed the amended payroll tax returns. I hope to use them again if the government and IRS come up with another program to help small businesses. I can't wait for the actual refund and look forward to paying a fee for services for the first time in my life. I highly recommend Innovation Refunds.
By Ward G.
Innovations refunds and Chavis have been easy and incredible to work with during the entire process. Everything they have said has come to fruition. An incredible experience and I would use these guys again and again if the need arose!
By Ben
Fantastic! Great service. Innovation Refunds walked us through the process every step of the way. Benjamin Inbody, our account manager, is highly communicative and professional! Efficiency through a systemized process with the personal touch. I couldn't ask for better than this!
By Jeffrey W.