Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
InnoMax® (which stands for Maximum-Innovation) home of America’s Finest Sleep Products® since 1975, is a internationally recognized manufacturer serving wholesalers retailers & internet based companies with over 1200 innovative, stylish and affordable products for the total sleep environment! We pride ourselves in having very friendly, knowledgeable sleep & sale consultants that provide our customers with prompt, knowledgeable assistance & enthusiastic service! When You’re Ready To Do It Right! Don’t Delay… Call or Stop In Today!
InnoMax (innomax.com) has 186 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 145 reviews with 5 stars · Clear filters
I HAD A VERY WONDERFUL EXPERIENCE WITH DAVE AT INNOMAX. HE WAS VERY HELPFUL WHEN I WAS TRYING TO GET AN AIR MATTRESS CHAMBER SENT BACK FOR A WARRANTY RETURN. HE SENT ME OUT A NEW RETURN LABEL BECAUSE THE ORIGINAL HAD EXPIRED BECAUSE IT TOOK OUR CUSTOMER A WHILE TO GET IN FOR THE REPAIR DUE TO BAD WEATHER. HE WAS MOST HELPFUL AND PLEASENT TO WORK WITH.
By GUARANTY R.
My experience was great and I would go back again.
By RUTH E B.
Calling and reporting the problem was easy. I was told I should receive a phone call in a couple of days to arrange home service. After a week I called back and was given the name and phone number of the repair person. I called and he came by the next day. He arrived on time and had my bed fixed within 10 minutes. He was a very nice gentleman.
By Happy C.
I wasn't a believer of this miracle mattress that would improve my sleep and overall feeling. My husband drug me to the store after bugging me for 6 months. We have had our innomax bed for 3 weeks now and I cannot believe the difference it makes. I can't wait to go to bed at night and don't want to get up in the morning. It's wonderful!
By PETER & KIM L.
I have a 20 plus year old air mattress which is in good condition except that the two air chambers both developed leaks. I also sleep in between a couple of children and that meant sagging between the two chambers. Purchased a single queen air chamber and pump from InnoMax. Both seem to be good quality and I prefer the single chamber/ The bed is much more stable and doesn't sag in the middle. Their basic pump is pretty quiet compared to my previous pump but takes a lot longer to inflate the bed. Not an issue once fully inflated.
By RICK
Really nice, helpful and knowledgeable phone reps. Had a little discrepancy when the order confirmation came on email, but they cheerfully caught it quick and made the right change immediately. Most important...We Love the bed!
By JENNIFER
In my younger days, I had and loved my water bed. I wanted to try out an updated version and convinced my wife to at least look at one. She loved the bed. Our salesman, Ralph, was knowledgeable, friendly and easy going. Conclusion: Good experience and great bed.
By LON H.
On the 2 or 3 occasions when I have had to call the store to speak to someone about an issue or question I had, I've always come away extremely pleased with the interaction. Recently I had accidentally broken a part on my air pump and I spoke with Mr Force about a replacement. He knew exactly what I was talking about, sent me the parts I needed with very clear instructions in how to install them, and at a very fair price. I am extremely pleased with my bed purchase and the subsequent dealings with these folks reinforces in my mind that I made a very wise decision in buying my bed from Innomax!
By JERRY V.
