They leave you in the dark
They looked good upon initial glance, and they were offering a good price for the product I was looking for. However, I finally got a tracking number over 24hrs later with no “Order confirmation” email initially. I don’t know why they have a Contact Us page though because they don’t answer their phone, and they don’t respond to any customer emails or inquiries about anything. Mine has been sitting at “waiting for details” on their tracking app SHOP for at least 36 hours now, despite their claim of same day shipping on orders before 3pmEST.
By KATHRYN M.